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Reviews for Tiffany's Vancouver Bridal

Tiffany's Vancouver Bridal

Tiffany's Vancouver Bridal

Vancouver, British Columbia
3.7 out of 5 rating, 19 reviews
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Reviews

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3.7 out of 5 rating
3.7 out of 5 rating
19 reviews
73% recommend it
  • Quality of service
    3.6 out of 5 rating
  • Response time
    3.8 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    3.7 out of 5 rating
  • Flexibility
    3.6 out of 5 rating
  • Stephanie
    Stephanie Sent on 05/10/2020
    4.2 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating

    Affordable and unique dress

    Tiffany's Bridal was the 4th shop I went to and the first dress I saw was the one that I ended up buying! The woman who helped us out (can't remember her name now) was upbeat and friendly than some of the other places we went to, which I liked. Since the shop is on the smaller side, it was easier for my bridesmaid and I to browse through most of the dresses. The shop isn't fancy compared to others, but I actually felt more comfortable because of that. I think I was the only person during the time slot so another sales woman came to help out and the owner came to talk about alterations. I ordered my...
  • S
    Sydney Sent on 09/01/2020
    4.8 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Wonderful Experience

    Excellent experience at Tiffanys Bridal. I came from out of town and they were very flexible in allowing me to change my appointment time as I was travelling to get there. The staff was extremely knowledgeable and friendly. Their selection was expertly sourced - all in all I will definitely recommend this store to friends.
  • C
    Chris Sent on 14/09/2019
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    Unacceptable service

    My fiancee was buying a dress for the wedding. She overheard the conversation of a staff and a customer. The lady staff was yelling at the customer for being picky. Things turned into a ugly verbal fight. Just my opinion, if you're picking a dress for a once of a lifetime event, of course everything has to be perfect. Customer shouldn't be treated like this.

    Really poor service quality. We decided to leave and find another store.
  • illustration stars

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  • Laura
    Laura Sent on 29/03/2019
    4.6 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Amazing Experience

    I bought my wedding dress and bridesmaids dresses from Tiffany's and we also rented the groom/groomsmen tuxedos through their partner store. My wedding dress appointment was amazing. The consultant was honest, thoughtful, and supportive and ended up picking out the dress I purchased. We never felt rushed through any of our appointments and it was always a great experience. The only thing was that the alterations to my wedding dress were not high quality. The bustle was perfect but the bra cups were uneven and the other alteration I had done was loose and had to be redone by my mom, who is luckily handy with a needle. I would 100% recommend them for everything else however!
  • T
    Tracy Sent on 23/08/2018
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Flexibility
      5 out of 5 rating

    Great and amazing service!

    Michelle was amazing to work with the first time I walked into the store. I wasnt on finding my wedding dress that day, but I did and Michelle did a fabulous job. She was not pushy and let me make the decision for myself. She went out of her way to make sure I found the dress that I always wanted.
    I also got my bridesmaids dresses there and they came out so beautiful, there alterations dept was spectacular. They helped with every concern that I had and made sure that I was comfortable and that I was in good hands.
    I would reccommend Tiffany's bridal to anyone!
  • Emma
    Emma Sent on 20/08/2018
    4 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating

    A bride in a rush!

    I got my dress at tiffany bridals in vancouver. I felt the service was great! Christine was very sweet and personable. She makes you feel at home and the most improtant person around! which is hard to do considering how many people come through to look for dresses.
  • H
    Hilary Sent on 24/07/2018
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Response time
      1 out of 5 rating
    • Professionalism
      1 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      1 out of 5 rating

    They ruined my dress, didn’t compensate

    The seamstress destroyed my wedding dress a week before my wedding. She cut it off so it sat 4 inches off the ground. She also totally changed the way it sat on me by changing the straps. While she was pinning it, I kept saying that it wasn’t sitting right, and she said it wouldn’t end up that way, but it did.

    They ended up having to entirely change the bottom skirt of the dress with low quality material (which was still 1/2 inch too short), and again the top was changed. I ended up with a dress that was nothing like the one I bought, and was forced to pay $500 in alterations as well. On top...
  • Anonymous
    Anonymous Sent on 14/03/2017
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
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      5 out of 5 rating
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      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I can't say enough about how outstanding my experience with Tiffany's has been! I am so grateful to Lloyd and especially Jessica, who was wonderful, hilarious and made choosing my wedding dress so easy. I'm not a small lady, and purchasing my dress when not feeling my best may have been difficult but not at Tiffany's, where I felt completely accepted, never judged, and treated like a queen. I LOVE my dress, I feel beautiful in it, and my veil. The whole process was extremely fun, with my best girlfriends and Mom also treated extremely well.

    I purchased the very first wedding dress I tried on at a Bridal show, encouraged by a friend. I hadn't seen...
  • A
    Anonymous Sent on 13/11/2016
    5 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    I don't understand what is happening these days... there are allot of angry folks out there. Today a customer started yelling at a college about alterations. She was raising her voice and we could hear her from across the room. She was yelling at a 73 year old seamstress... Are you kidding me WHAT HAPPENED to RESPECT - SHAME on you for treating our staff with lack of respect. Social Media and bad reviews coming from customers is totally unacceptable. Treat our senior staff with respect BE KIND TO EVERYONE!!!
  • Michelle
    Michelle Sent on 10/11/2016
    1 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Response time
      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
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      1 out of 5 rating
    I'm writing this review to save any other Bride from the emotional stress that my experience with Tiffany's brought me 3 weeks before my wedding.
    In January of last year, 11 months before my wedding date, I attended the Vancouver Wedding fair and it is that time I met one of Tiffany's bridal consultants and consequently made an appointment to start my quest for a wedding dress. After a good appointment with them I found my dress and felt really great about my find. In July my dress arrived and I went in for what I was told was an initial fitting and consultation. I tried the dress on and we discussed the fit and the fact that...
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