Reviews for Valencienne Bridal
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
176 reviews
99% recommend it
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Quality of service 4.9 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
176
+34
User photos
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Keely K. Sent on 26/09/20234.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mother's dress
They made my mother's dress 30 years ago and then redid it for my big day. I was very happy with how they executed on my vision for redoing my mother's dress, despite me being larger. They were so helpful and we went through multiple fittings. At the final fitting, a month before the wedding everything was perfect. There were two issues day of - the lining they added back in was too small - I could not get the dress over my hips, and we did end up needing to rip the seams of the lining just to get it laying properly, which was unfortunate, but luckily not visible. The bustle hooks were also not sturdy enough - they ripped during the first dance, and my MOH had to sew it back on to my dress. That said it WAS the dream dress, and I am so happy with it.They made my mother's dress 30 years ago and then redid it for my big day. I was very happy with how they executed on my vision for redoing my mother's dress, despite me being larger. They were so helpful and we went through multiple fittings. At the final fitting, a month before the wedding everything was perfect. There were two issues day of - the lining they added back in was too small - I could not get the dress over my hips, and we did end up needing to rip the seams of the lining just to get it laying properly, which was unfortunate, but luckily not visible. The bustle hooks were also not sturdy enough - they ripped during the first dance, and my MOH had to sew it back on to my dress. That said it WAS the dream dress, and I am so happy with it.-
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+4 Photos
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Quality of service
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Angela H. Sent on 31/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing! And flexible
My experience with Kim and team has been amazing!
First off… I’m 5’2” and a size 14 so finding anything off the rack was nearly impossible!
Like everyone else… i came to see kim and we talked and as we talked she sketched and by the end she had drew my “dream dress”! But then… COVID hit…. Literally a few weeks after we ordered my fabric. So over 2 years later i came back to finally get my dress (having had a baby in between).
At now 40 (i was 37 when first met kim) and after two kids my style had changed. The beautiful satin gown of my first drawing wasn’t me anymore… so kim and sonja worked with me to create the most luxurious, elegant and ME dress i could ever imagined!
Then before my wedding i got covid!!!! So they also made me a matching mask (just got to be safe… i was post isolation!)
What a ride… but at the end they created me not my dream dress but something better…. Because I could not have dreamed of something this stunning!!!My experience with Kim and team has been amazing!
First off… I’m 5’2” and a size 14 so finding anything off the rack was nearly impossible!
Like everyone else… i came to see kim and we talked and as we talked she sketched and by the end she had drew my “dream dress”! But then… COVID hit…. Literally a few weeks after we ordered my fabric. So over 2 years later i came back to finally get my dress (having had a baby in between).
At now 40 (i was 37 when first met kim) and after two kids my style had changed. The beautiful satin gown of my first drawing wasn’t me anymore… so kim and sonja worked with me to create the most luxurious, elegant and ME dress i could ever imagined!
Then before my wedding i got covid!!!! So they also made me a matching mask (just got to be safe… i was post isolation!)
What a ride… but at the end they created me not my dream dress but something better…. Because I could not have dreamed of something this stunning!!! -
Quality of service
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Marina Sent on 26/12/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dreams do come true!!
My mom and I both contacted Kim about a year before my wedding day in 2020 to create both of our dresses. For my mom and I the fit was absolutely key for our dresses, and after trying on so many gowns prior, I knew I wouldn't be able to find a gown that would fit as well as a custom made one. My mom and I first met Kim at The Wedding Co. show just before Covid, and seeing her sitting and sketching dresses live, I knew she was the one who could make anyone's dress dreams come true!
From the moment we sat at her pink marble table in her new shop and she sketched my dress, I was SO excited. It is very hard to commit to a dress you can't try on until a week before your wedding, but just seeing her design with confidence and excitement, I knew I would have a magnificant dress. The whole design and fitting process was easy and really really fun. Week after week, through all of Covid, the lockdowns and small openings in between, Kim stayed a constant. She made us feel completely comfortable and was such a calming and caring presence to be around, as if there was no pandemic and no shortages or difficulties getting any material (even though there absolutely was)!
Kim & team, thank you for bringing the mess in my head to actual real life. When everyone saw the dress, they knew there was no other dress that would have been more perfect. The lace, the wings, the tulle, I almost didn't take it off. And the matching veil was on a whole other level. My family and I will cherish this dress for future generations. Thank you again for your dedication, time, effort, excitement, care, and love and I am so proud to support such an incredible local designer and small business right here in our own city.
My mom and I both contacted Kim about a year before my wedding day in 2020 to create both of our dresses. For my mom and I the fit was absolutely key for our dresses, and after trying on so many gowns prior, I knew I wouldn't be able to find a gown that would fit as well as a custom made one. My mom and I first met Kim at The Wedding Co. show just before Covid, and seeing her sitting and sketching dresses live, I knew she was the one who could make anyone's dress dreams come true!
From the moment we sat at her pink marble table in her new shop and she sketched my dress, I was SO excited. It is very hard to commit to a dress you can't try on until a week before your wedding, but just seeing her design with confidence and excitement, I knew I would have a magnificant dress. The whole design and fitting process was easy and really really fun. Week after week, through all of Covid, the lockdowns and small openings in between, Kim stayed a constant. She made us feel completely comfortable and was such a calming and caring presence to be around, as if there was no pandemic and no shortages or difficulties getting any material (even though there absolutely was)!
Kim & team, thank you for bringing the mess in my head to actual real life. When everyone saw the dress, they knew there was no other dress that would have been more perfect. The lace, the wings, the tulle, I almost didn't take it off. And the matching veil was on a whole other level. My family and I will cherish this dress for future generations. Thank you again for your dedication, time, effort, excitement, care, and love and I am so proud to support such an incredible local designer and small business right here in our own city.
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+3 Photos
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Quality of service
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Georgia E. Sent on 21/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazinggggg
Where do I begin?! Kim and her team truly make your wedding dreams come true. In the middle of a pandemic, they were able to find and alter my dream dress. I had all confidence in Valencienne from the very first moment I walked into the store after visiting virtually every salon in the city. I can’t express how grateful and happy I am with my dress! I feel so blessed to be a Valencienne bride!Where do I begin?! Kim and her team truly make your wedding dreams come true. In the middle of a pandemic, they were able to find and alter my dream dress. I had all confidence in Valencienne from the very first moment I walked into the store after visiting virtually every salon in the city. I can’t express how grateful and happy I am with my dress! I feel so blessed to be a Valencienne bride! -
Quality of service
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Maggie Sent on 30/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding gown fairy godmother!
Wedding gown fairy godmother !!! It was such a journey with Kim and her team - Sonia and Sara. They tried everything to make sure you are super happy to walk down the aisle with your dream dress.You ask and they deliver! As simple as that. Now with their new location, I am sure it would be even more fantastic!! Thank you so much Kim, Sonia and Sara.
Wedding gown fairy godmother !!! It was such a journey with Kim and her team - Sonia and Sara. They tried everything to make sure you are super happy to walk down the aisle with your dream dress.You ask and they deliver! As simple as that. Now with their new location, I am sure it would be even more fantastic!! Thank you so much Kim, Sonia and Sara.
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Quality of service
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Neslihan D. Sent on 14/08/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Once in lifetime experience
I have tried a minimum of 50 dresses at various stores between Hamilton and Toronto. All the dresses I tried on were not unique enough for my dream wedding in Santorini. I knew which dress I was interested in in Valencienne Bridal. I first saw a photo of the dress on their website. Luckily the dress was available in the store a few days before my appointment. I was the first one trying the dress. After that day, I couldn’t stop thinking of the Valencienne dress, and I knew I finally found my dream DRESS.
When I first walked into Valencienne, I was so impressed by the beauty and high quality of the garments. Kim is so friendly and welcoming and professional. From the first day, I knew that I could completely trust Kim and her team. They have lots of creativity, knowledge, and skills to make gorgeous customized gowns. My experience was terrific, and I highly recommend Kim and her team for their dedication and passion! I guarantee you will never regret your decision.
I have tried a minimum of 50 dresses at various stores between Hamilton and Toronto. All the dresses I tried on were not unique enough for my dream wedding in Santorini. I knew which dress I was interested in in Valencienne Bridal. I first saw a photo of the dress on their website. Luckily the dress was available in the store a few days before my appointment. I was the first one trying the dress. After that day, I couldn’t stop thinking of the Valencienne dress, and I knew I finally found my dream DRESS.
When I first walked into Valencienne, I was so impressed by the beauty and high quality of the garments. Kim is so friendly and welcoming and professional. From the first day, I knew that I could completely trust Kim and her team. They have lots of creativity, knowledge, and skills to make gorgeous customized gowns. My experience was terrific, and I highly recommend Kim and her team for their dedication and passion! I guarantee you will never regret your decision.
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Quality of service
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Alexandra Sent on 02/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Valencienne’s stunning vision for brides!
From the first day I walked into Valencienne, I was blown away by the beauty and quality of the wedding gowns. Although I wasn’t exactly sure what I wanted, Kim had a vision for me and helped guide me in my decision making. from the breathtaking dress, to the stunning hair piece, I cannot thank Kim and the team at Valencienne enough for their dedication and passion. I absolutely loved my dress and overall experience and I highly recommend Valencienne!From the first day I walked into Valencienne, I was blown away by the beauty and quality of the wedding gowns. Although I wasn’t exactly sure what I wanted, Kim had a vision for me and helped guide me in my decision making. from the breathtaking dress, to the stunning hair piece, I cannot thank Kim and the team at Valencienne enough for their dedication and passion. I absolutely loved my dress and overall experience and I highly recommend Valencienne!-
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+3 Photos
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Sent on 27/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Alterations
The team at Valencienne are experts with over 30 years of experience with dresses, clothing and fabrics. I was happy to hear they are doing alterations since they always pay close attention to detail.The team at Valencienne are experts with over 30 years of experience with dresses, clothing and fabrics. I was happy to hear they are doing alterations since they always pay close attention to detail. -
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Sandra R. Sent on 09/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A very specific vision brought to life flawlessly!
I had a very specific vision for my wedding dress. I also have some experience with sewing, making and wearing ballet costumes, so I knew exactly what and how I wanted it to be - a nightmare client combination!
For Kim and her team this was easy. The clear and consistent communication built trust between the two of us - Kim took every note and thought I had very seriously and I was able to trust her judgement and artistry. The end result was a dress I LOVED and made me feel like a queen.
My dress was very different to traditional gowns. I wanted a very couture look - a short, structured ballgown with an oversized bow on the back. There wasn't any existing imagery for us to reference so I made a mood board to clearly identify how I wanted each section to look. The result was a unique creation I will treasure forever.
Thank you to Kim and her wonderful team!
Sandra xxxI had a very specific vision for my wedding dress. I also have some experience with sewing, making and wearing ballet costumes, so I knew exactly what and how I wanted it to be - a nightmare client combination!
For Kim and her team this was easy. The clear and consistent communication built trust between the two of us - Kim took every note and thought I had very seriously and I was able to trust her judgement and artistry. The end result was a dress I LOVED and made me feel like a queen.
My dress was very different to traditional gowns. I wanted a very couture look - a short, structured ballgown with an oversized bow on the back. There wasn't any existing imagery for us to reference so I made a mood board to clearly identify how I wanted each section to look. The result was a unique creation I will treasure forever.
Thank you to Kim and her wonderful team!
Sandra xxx-
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+3 Photos
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Ula C. Sent on 02/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dress of my dreams!
I must have tried on at least 50 dresses at 8 different shops before coming to Valencienne, and couldn't find the dress of my dreams. There was always something I wanted to tweak with each dress I tried on. There was a dress that was almost perfect, but there were some details about it I did not like. I brought my dilemma to Kim and showed her pictures of my almost perfect dress. She listened to my concerns and was able to help me tweaked the dress to perfection. We changed the cut slightly, the lace pattern, and material. I was so comfortable on my wedding day, able to move and dance with ease. It was exactly as I envisioned it. Overall, my experience at Valencienne has been excellent! Getting a custom dress tailored to my body was way more affordable than I expected. It was also super fun to see exactly how a custom wedding dress is made. Definitely recommend if you are super picky bride like me!I must have tried on at least 50 dresses at 8 different shops before coming to Valencienne, and couldn't find the dress of my dreams. There was always something I wanted to tweak with each dress I tried on. There was a dress that was almost perfect, but there were some details about it I did not like. I brought my dilemma to Kim and showed her pictures of my almost perfect dress. She listened to my concerns and was able to help me tweaked the dress to perfection. We changed the cut slightly, the lace pattern, and material. I was so comfortable on my wedding day, able to move and dance with ease. It was exactly as I envisioned it. Overall, my experience at Valencienne has been excellent! Getting a custom dress tailored to my body was way more affordable than I expected. It was also super fun to see exactly how a custom wedding dress is made. Definitely recommend if you are super picky bride like me! -
Quality of service
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