Reviews for Banff Mountaintop Flowers

Reviews

+21 User photos

• Meghan M. Sent on 13/12/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful!

  Our flowers for our wedding were absolutely gorgeous! They were very receptive, easy to communicate with, and had not problems with the little add-ons we requested. They made our wedding flowers turn out exactly as we had pictured! We're getting them preserved, we loved them so much! Thank you!

  Our flowers for our wedding were absolutely gorgeous! They were very receptive, easy to communicate with, and had not problems with the little add-ons we requested. They made our wedding flowers turn out exactly as we had pictured! We're getting them preserved, we loved them so much! Thank you!

  Banff Mountaintop Flowers's reply:

  Hello Meghan!
  Thank you so much for the amazing review! I'm so incredibly happy to hear that you loved your flowers! We love that you're preserving your bouquet, it's such a beautiful keepsake!
  Wishing you both all the best!
• Belinda S. Sent on 22/09/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful sweet bouquet!

  Thank you for designing my bouquet! It was perfect!

  Thank you for designing my bouquet! It was perfect!
• Claire G. Sent on 19/01/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful Bouquet

  I ordered a bouquet and matching boutonniere. I provided them with a rough idea of what I was looking for and they got back to me quickly with a description of an arrangement that ticked all my boxes. The flowers turned out beautiful! We got so many compliments throughout the day! Could not be more pleased.

  I ordered a bouquet and matching boutonniere. I provided them with a rough idea of what I was looking for and they got back to me quickly with a description of an arrangement that ticked all my boxes. The flowers turned out beautiful! We got so many compliments throughout the day! Could not be more pleased.

  Banff Mountaintop Flowers's reply:

  What a wonderful message to see this morning, thank you so much for the review!!! We absolutely loved creating your winter bouquet and I'm thrilled that you loved it too! Anytime I can add pinecones to something brings a huge smile to my face! We're hoping that your entire day was phenomenal and wish you both a lifetime of joy ahead!
Are you interested?
Send a message
• Ek Sent on 20/08/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful Flowers and Great Customer Service

  Christine was very responsive, flexible, and accommodating! She created beautiful bouquets and arrangement within our budget.

  Christine was very responsive, flexible, and accommodating! She created beautiful bouquets and arrangement within our budget.

  Banff Mountaintop Flowers's reply:

  Thank you so much for the wonderful review! We absolutely LOVED creating your flowers, snapdragons are one of my favourites, so any excuse to use them!
  Wishing you both so much joy and happiness together!!
• Genevieve C. Sent on 09/07/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Breathtaking

  Friendly and professional. Beautiful flowers.

  Friendly and professional. Beautiful flowers.

  Banff Mountaintop Flowers's reply:

  Thank you so much Genevieve, we had so much fun creating your flowers and are thrilled you loved them too!
• Shannon Sent on 16/06/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Perfect wedding flowers

  Loved our wedding flowers, beautiful and classy, I wanted them to last forever. Highly recommend.

  Loved our wedding flowers, beautiful and classy, I wanted them to last forever. Highly recommend.

  • +2 Photos

  Banff Mountaintop Flowers's reply:

  Thank you so much Shannon for the wonderful review! We had so much fun with you and your husband here in the shop and we are thrilled you enjoyed your flowers! Wishing you both so much love and happiness!
• Sherild R. Sent on 20/09/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful flowers!

  My wedding bouquet was so beautiful! The flowers selected were on point to our vision and the girls at the shop were very accomodating to any inputs and requests.

  My wedding bouquet was so beautiful! The flowers selected were on point to our vision and the girls at the shop were very accomodating to any inputs and requests.

  Banff Mountaintop Flowers's reply:

  Thank you so much for the amazing review! We are thrilled that you were pleased with your flowers and hope that you and Sonny had the most amazing day! All the best!
• Aysha T. Sent on 08/08/2021
  1.2 out of 5 rating

  1.2
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    1.0 out of 5 rating
    1.0

  Flowers were turning brown

  I ordered a large bouquet for my wedding, upon receiving everything the corsages and Boquet were already turning brown. Thank n top of that the colours I expected were not even close to the photo i sent them.

  I ordered a large bouquet for my wedding, upon receiving everything the corsages and Boquet were already turning brown. Thank n top of that the colours I expected were not even close to the photo i sent them.

  Banff Mountaintop Flowers's reply:

  Hello Aysha,
  We are so saddened to hear that you were not pleased with your flowers. The original photo you had sent to us as inspiration were created with fake flowers in a bright pink and teal colour, no natural flowers exist within the teal colour which is why we had light blue as a substitute as written in your quote. To do the teal the flowers would have required us to dye or paint the flowers. After your change of date from June to August we had to substitute the pink peonies with dahlias which have a different look which we had also informed you of. As for the flowers turning brown, when they left our shop there was definitely no brown on any of the flowers and none of them were wilting, the Quicksand roses that were used have a blush sandy colour to them, perhaps that is what you are referring to? I've attached photos of your bouquet and boutonniere.
  
  No matter what we hope your wedding day was beautiful and you and your partner were surrounded by love and laughter.
• Courtney P. Sent on 02/08/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Saved my bouquet!

  Christine saved my bouquet!! I had an unfortunate situation with a different florist - my bouquet and my husband's boutonniere ended up not being what I had asked for (wrong colour, wrong types of flowers) and a lot of the flowers were dead and wilting. I was scrambling the day before my elopement trying to find somebody to help me fix my flower mess. I was SO LUCKY to find Christine at Banff Mountaintop Flowers. As I was telling her my situation, she instantly was ready to jump in and help. She looked at my inspiration photos and pulled out stems from the cooler that would work perfect while staying within my budget. It ended up being more work than she had anticipated and she even stayed shortly after closing to make sure my bouquet and boutonniere were what I wanted. Not only did she breathe life back into my bouquet, but she was also extremely friendly and easy to talk to (so was her colleague - sorry didn't catch her name!!) and recommended restaurants and hikes as we were from out of town. I am looking forward to seeing my bouquet in my wedding photos for years to come - all thanks to Christine.

  Christine saved my bouquet!! I had an unfortunate situation with a different florist - my bouquet and my husband's boutonniere ended up not being what I had asked for (wrong colour, wrong types of flowers) and a lot of the flowers were dead and wilting. I was scrambling the day before my elopement trying to find somebody to help me fix my flower mess. I was SO LUCKY to find Christine at Banff Mountaintop Flowers. As I was telling her my situation, she instantly was ready to jump in and help. She looked at my inspiration photos and pulled out stems from the cooler that would work perfect while staying within my budget. It ended up being more work than she had anticipated and she even stayed shortly after closing to make sure my bouquet and boutonniere were what I wanted. Not only did she breathe life back into my bouquet, but she was also extremely friendly and easy to talk to (so was her colleague - sorry didn't catch her name!!) and recommended restaurants and hikes as we were from out of town. I am looking forward to seeing my bouquet in my wedding photos for years to come - all thanks to Christine.
• Allison S. Sent on 19/07/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Absolutely wonderful

  Flowers turned out perfect. My bouquet was exactly what I wanted with hydrangeas and spray roses. Boutonnières and corsages lovely as well.

  Flowers turned out perfect. My bouquet was exactly what I wanted with hydrangeas and spray roses. Boutonnières and corsages lovely as well.

Are you interested?

Send a message