Reviews for EF Design - The Event Floral Design
Reviews
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4.8 out of 5 rating
4.8 out of 5 rating
24 reviews
97% recommend it
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![Geneviève]()
Geneviève Sent on 25/12/2023Making my vision come true
As a wedding planner I had a specific vision for my winter wedding and as usual Jamie didn’t disappoint. She got the vision and executed it flawlessly. Her work is amazing and she will never disappoint -
![Kelsey]()
Kelsey M. Sent on 03/10/2023Can't rave enough!
The stunning bouquets and decor set up at our wedding were absolutely perfect and exceeded our expectations. We received countless compliments from our guests and family members. It truly made our day even more special, and we can't imagine having gone with any other florist! -
Meagan S. Sent on 28/06/2023
The most amazing florals for an amazing price point.
I searched around for a florist that didn't kill my budget and my now husband was the one to find Misty Blue. I sent over my inspiration pictures and that I was wanting table floral runners. Jamie quoted me half of what other florists had quoted me and while I was very happy, I was expecting to have more greenery then florals. Jamie surpassed my expectations. The amount of florals that I received for the amount I paid was remarkable. Additionally, Jamie was very accommodating. When she first brought my bridal bouquet in, I was hoping it would have been a bit bigger. Jamie, without hesitation took my bouquet back to the truck and added more flowers so that it was exactly what I was looking for. Guests and even my other vendors were amazed at the amount of flowers I received for my price point. I would highly recommend Jamie/Misty Blue to anyone looking for a florist. -
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![Shiena]()
Shiena R. Sent on 20/10/2022Absolutely Stunning
I am so amazed of Jaime’s ability to recreate the pictures I showed her at pinterest. She is extremely talented and professional. It was very easy to communicate and she replies fast. My wedding flowers are absolutely stunning! I can never get over how beautiful it turned out! She did everything I wanted from the tiny details to bigger floral arrangements. My budget for flowers was not a lot, so my plan was to repurpose my bridesmaid’s flowers at the reception. Jaime extremely understood me and also made other suggestions on what else to repurpose and rearrange it at my dinner reception. She did not make me feel or did not pressure me to spend more money. She reassured me during my wedding day that I did not need to worry and she will handle everything and she definitely did an amazing job. I was not disappointed. She delivered more than what I expected!
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![Karen]()
Karen Sent on 19/09/2022Disappointed
From the first time I met Jaime from MistyBlue Flowers she showed little professionalism and interest, she was an hour late for our appointment, she apologized offering me the 5% discount. However, I decided to continue with Jaime because of the comments she had on Wedding wire. In the month of April, when I met with her, I showed her images of the colors and different designs of how I wanted the 4 centerpieces, my bridal bouquet, the boutonniere, and the two corsages. The next day I decided to change my bridal bouquet for the centerpiece for the bride and groom and I changed my bill. In the month of July, 2 months before my wedding, I sent him new color designs and images of the centerpieces and Jaime said that she would make the changes in everything that I had requested. However, a week before my wedding, Jaime from MistyBlue Flowers asked me if I had ordered my bridal bouquet with her?
On my wedding day September 04, Jamie from MistuBlue delivered the flowers to the salon and they were just powder pink roses, white roses and baby pink and I mentioned to her that those were not the colors I had requested for the centerpieces. table, and the boutonniere was just a white rose, the two corsages were with white flowers and neither was like the design she had requested and she replied that she did not have any change note and those are the colors that she had. Jaime, it seems, is overwhelmed with work and perhaps took little interest and attention in small orders like mine. I post a poto from the centerpiece that I get and one that I requestedEF Design - The Event Floral Design's reply:
Karen, We are sorry to hear that you were not happy with the flowers. With the three times the Colour was changed, it made us confused at the end due to high demand season.
We never had clients changing colours completely 3 times with small orders.
Also your inspirations and vision weren’t matching with your budget $460.
We had explained to you at the beginning it won’t be the same as your inspirations, however; we upgraded your head table arrangement from $70 to $120 without extra charges.
On the contract, we will deliver the flowers at 10am to the lobby but your coordinator didn’t want to come early so we had to change another wedding’s schedule. When we arrived at the hotel, we just waited at the lobby for more then 40 mins because the elevator wasn’t working. We spent extra time and money for parking and bring the flowers on the stairway. We didn’t ask you to pay extra charge for setting up the flowers and extra hours to work there either
However we wanted to help you out so that everything would go to smoothly, so we changed the other schedule and delivered and set up your flowers neatly. Unfortunately, you are the first person we had complain. We always work hard for our clients and spend extra time and an extra portion of flowers to satisfy our clients. Just like we did with yours however small the order was.
You said we didn’t pay attention because your order was small. We did care about your order. If we did not, we would have just dropped the flowers off at the lobby.
Most wedding florists don’t use that much time and effort for small order under $500, especially during this busy season.
Most of our orders are starting from $1000 up to 25k. But we wanted to help you because you came from Vancouver to White Rock through transit. Regardless, once we take an order, we always serve with the best design and quality for each client the exact same as we did for you.
We made 4 small centrepieces and a small head table arrangement that would work best. As
well as the 4 small centrepieces according to your colour theme and only the head table arrangement was pastel which was one of your colour choices.
A week before the wedding day, we called you to confirm to make sure your bridal bouquet wasn’t ordered. We remembered you didn’t order the bridal bouquet but you sent me the bridal bouquet picture which confused us.
We work on many weddings that we confirm each order closely and something we’re not sure about is better to ask instead missing a detail.
it wasn’t a common thing to do as a bride uses head table arrangement as the bridal bouquet. So we wanted to make sure of that.
We didn’t know it bothered you to confirm your order. Everyone can have different perspectives but we worked hard for you and you didn’t accept it.
I personally invested and did our utmost to make our brides happy which makes it difficult to hear that it was not to your liking.
We hope this explanation helps you to understand us.
Regardless, we also are disappointed that one of our clients wasn’t satisfied with our service although we tried to reach your satisfaction.
We politely admit your opinion and experience and it will be applied to our prospective clients.
Thanks again for taking your time to write your feedback. The native feedback also helps us to improve our services and grow our company.
We’ll keep that in mind.
Wishing you all the best!
Jamie / MistyBlue team -
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Rita Sent on 01/09/2022
Great beautiful decorations!
Jamie made the wonderful bride’s flower crown for me, the colour matched so perfectly with my husband’s tie and made me so beautiful. Her decoration is very professional and she did great service on my wedding day! Thank you. -
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Chantal V. Sent on 28/08/2022
My wedding day was a dream!
It was such a pleasure working with Jamie for my special day!
Thank you so much for helping to make my vision come to light for mine and Stephens wedding!
The flower arrangements were breathtaking, It was a dream and absolutely perfect!! -
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Vivian Sent on 25/06/2022
Beautiful wedding flowers!
My wedding florals were beautiful! Jamie delivered as promised even through all the last-minute changes I requested and I couldn't be happier that Jamie was our florist for the wedding day :) -
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