Reviews for First Comes Love Weddings & Floral Designs

First Comes Love Weddings & Floral Designs

Pickering, Ontario

4.9 out of 5 rating, 78 reviews

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4.9 out of 5 rating

4.9 out of 5 rating

78 reviews

99% recommend it

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Quality of service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
4.9 out of 5 rating

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First Comes Love Weddings & Floral Designs - 1

First Comes Love Weddings & Floral Designs - 2

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First Comes Love Weddings & Floral Designs - 4

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Ana P. Sent on 10/10/2023

5 out of 5 rating
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Amazing Service

Working with Tracy was a great experience. She made the process so easy and seamless. I got exactly what I wanted and the value was amazing. Highly recommend.

Working with Tracy was a great experience. She made the process so easy and seamless. I got exactly what I wanted and the value was amazing. Highly recommend.
Jessica W. Sent on 23/01/2022

1 out of 5 rating
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Never again!

I hired Tracy to do my wedding before the pandemic. When COVID19 disrupted things, my wedding got pushed from 2020 to 2021. I never had any issues with her until 2-3 weeks before my wedding date in 2021 when she decided my wedding was not worth the cost since COVID drove up the prices of flowers. While i understand this, she also decided that she would be entitled to keep my deposit because the contract that was signed before the pandemic has a clause where she can choose to cancel services if they cannot be fulfilled. Through more discussions between my wedding planner and Tracy, she advised she could do our flowers for a higher price (which i understood). So this means she CAN get flowers, she just felt my wedding was not worth it. However, she wanted to charge me for the full invoice of flowers EXCLUDING my deposit. Meaning if my flowers costed $750 and I gave a $250 deposit, she wanted $750 and to still keep my $250 (so she wanted $1000 altogether). The fact she pulled this on me with less than a month before my wedding (knowing pretty well i probably wont find a new flower vendor) is similar to feeling extorted. The way she treated us like **** made me think she was not going to be in business anymore so i never thought about writing this review. But seeing the more recent reviews shows she still in business - just know she may pull the same stuff.

I hired Tracy to do my wedding before the pandemic. When COVID19 disrupted things, my wedding got pushed from 2020 to 2021. I never had any issues with her until 2-3 weeks before my wedding date in 2021 when she decided my wedding was not worth the cost since COVID drove up the prices of flowers. While i understand this, she also decided that she would be entitled to keep my deposit because the contract that was signed before the pandemic has a clause where she can choose to cancel services if they cannot be fulfilled. Through more discussions between my wedding planner and Tracy, she advised she could do our flowers for a higher price (which i understood). So this means she CAN get flowers, she just felt my wedding was not worth it. However, she wanted to charge me for the full invoice of flowers EXCLUDING my deposit. Meaning if my flowers costed $750 and I gave a $250 deposit, she wanted $750 and to still keep my $250 (so she wanted $1000 altogether). The fact she pulled this on me with less than a month before my wedding (knowing pretty well i probably wont find a new flower vendor) is similar to feeling extorted. The way she treated us like **** made me think she was not going to be in business anymore so i never thought about writing this review. But seeing the more recent reviews shows she still in business - just know she may pull the same stuff.

First Comes Love Weddings & Floral Designs's reply:

Hi Jessica,
I want to express to you how sorry I am regarding your wedding flowers. I have never cancelled a wedding before in my 11 years of doing this business & I hope I never have to again
Yes, due to covid restrictions you were forced to postpone your wedding & of course we allowed you to carry over your ($250) Initial Payment to your new wedding date as well as our 2020 pricing as we did with all our clients who needed to do the same
When we contacted you to confirm your wedding flowers that when you told us you would need to remove some of your florals from your order as you had less guests attending. Obviously we were very understanding of that situation & we tried to work with you. However it got to the point that you removed so much from your original order that I had to suggest charging you more & exclude your initial payment
Eventually it resulted in us cancelling your contract. Our contract states that clients are allowed to make changes to their floral orders but must be within 85% of the original contract
Unfortunately we had no choice to cancel your order due to breach of contract
Again I am very sorry about your experience!
The past 2 years have been extremely hard on so many couples & vendors, let's hope everything gets back to normal very soon
All the best
Sincerely,
Tracy Nolan
Vika B. Sent on 21/10/2021

4.6 out of 5 rating
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Gorgeous Florals Completed Our Look

Tracy is very knowledgable and professional. From the very beginning she went over our colour scheme with us and any flowers that we wanted to have featured or any flowers that we wanted to exclude. It was hard to picture everything coming together at the very end but walking into the reception and seeing for the first time our decor and flowers put together… It was incredible! The flowers really tied our colour scheme together. Because of date changes due to Covid we actually had to change our colour scheme so we were worried as to how the new colours would look coming together. Tracy was very flexible and accommodating with this. And the end result was absolutely stunning and reflected both the season as well as tied in with the decor beautifully. The flowers were fresh, great quality, and large. We got many compliments from guess as to how great the florals looked. Would highly recommend Tracy!

Tracy is very knowledgable and professional. From the very beginning she went over our colour scheme with us and any flowers that we wanted to have featured or any flowers that we wanted to exclude. It was hard to picture everything coming together at the very end but walking into the reception and seeing for the first time our decor and flowers put together… It was incredible! The flowers really tied our colour scheme together. Because of date changes due to Covid we actually had to change our colour scheme so we were worried as to how the new colours would look coming together. Tracy was very flexible and accommodating with this. And the end result was absolutely stunning and reflected both the season as well as tied in with the decor beautifully. The flowers were fresh, great quality, and large. We got many compliments from guess as to how great the florals looked. Would highly recommend Tracy!

First Comes Love Weddings & Floral Designs's reply:

Hi Vika,
Thank you so much for writing this great review!
It was a pleasure working with you & I wish you both a lifetime of love and happiness!
Sincerely,
Tracy Nolan

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Hannah Sent on 22/06/2021

5 out of 5 rating
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Love FCL Weddings!

Tracy was fantastic to work with on our wedding day, and leading up to it. Because of COVID my wedding plans changed very often and Tracy was very accommodating and understanding of the situation. Tracy is extremely well-versed in the floral/events world and it showed throughout our time together. On the day of our wedding I was blown away to see the florals and set up in person; she helped play around with our setup to make it look the best that it could and my guests to this day haven’t stopped talking about it! I look back at my photos and have absolutely no regrets (except maybe I should have had MORE flowers haha) I highly recommend FCL weddings, you won’t be disappointed!

Tracy was fantastic to work with on our wedding day, and leading up to it. Because of COVID my wedding plans changed very often and Tracy was very accommodating and understanding of the situation. Tracy is extremely well-versed in the floral/events world and it showed throughout our time together. On the day of our wedding I was blown away to see the florals and set up in person; she helped play around with our setup to make it look the best that it could and my guests to this day haven’t stopped talking about it! I look back at my photos and have absolutely no regrets (except maybe I should have had MORE flowers haha) I highly recommend FCL weddings, you won’t be disappointed!
First Comes Love Weddings & Floral Designs's reply:

Hi Hannah
Thank you so much for taking the time to write us a wonderful review
It was a pleasure to work with you!
Wishing you all the best & a lifetime of love and happiness
Sincerely,
Tracy Nolan
Rebecca G. Sent on 08/04/2021

5 out of 5 rating
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Absolutely Stunning Flowers

Tracy was absolutely amazing, she was quick to respond and so helpful throughout the planning process. I was so impressed with her beautiful work, I would have not have changed one thing! Matt and I were blown away🤍

Tracy was absolutely amazing, she was quick to respond and so helpful throughout the planning process. I was so impressed with her beautiful work, I would have not have changed one thing! Matt and I were blown away🤍
- +2 Photos
First Comes Love Weddings & Floral Designs's reply:

Thank you so much, Rebecca for all your kind words
All the best to you & Mathew
Sincerely,
Tracy Nolan
Taylor S. Sent on 09/10/2020

5 out of 5 rating
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Beautiful!

All flowers were gorgeously arranged with lots of detail in them, they matched our theme beautifully and they looked like they were freshly picked that morning! She had our flowers ready at the venue when we arrived and even managed to add centrepieces last minute when our original plan fell through! She is worth every penny!

All flowers were gorgeously arranged with lots of detail in them, they matched our theme beautifully and they looked like they were freshly picked that morning! She had our flowers ready at the venue when we arrived and even managed to add centrepieces last minute when our original plan fell through! She is worth every penny!
- +2 Photos
First Comes Love Weddings & Floral Designs's reply:

Hi Taylor,
Thank you very much for taking the time to write us a wonderful review! Truly appreciate your kind words!
I wish you both all the best & a lifetime of love & happiness!
Stay safe
Sincerely,
Tracy Nolan
Daniel M. Sent on 24/09/2020

5 out of 5 rating
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Truly Exceptional

There are no words to explain how amazing it was working with Tracy and FCL. Throughout the entire process, both before and during the pandemic Tracy was always cordial, positive, and easy to work with. With her expertise, she took a color pallet, and what we had seen in a few pictures, and provided a comprehensive selection of floral options.
As the venue changed, the number of tables changed, and our needs changed, she was always quick to accommodate, and help make the situation stress free. Even with last-minute additions the day before, she made it happen.
Come the day of the wedding and she was ahead of schedule, helping coordinate the setup, with the centerpiece of the ceremony being two stunning arrangements she had built. All of the flowers were impeccable and received compliments from everybody.
From the entirety of our hearts, going with FCL and Tracy helped make our day incredible.
Thank you Tracy!

There are no words to explain how amazing it was working with Tracy and FCL. Throughout the entire process, both before and during the pandemic Tracy was always cordial, positive, and easy to work with. With her expertise, she took a color pallet, and what we had seen in a few pictures, and provided a comprehensive selection of floral options.
As the venue changed, the number of tables changed, and our needs changed, she was always quick to accommodate, and help make the situation stress free. Even with last-minute additions the day before, she made it happen.
Come the day of the wedding and she was ahead of schedule, helping coordinate the setup, with the centerpiece of the ceremony being two stunning arrangements she had built. All of the flowers were impeccable and received compliments from everybody.
From the entirety of our hearts, going with FCL and Tracy helped make our day incredible.
Thank you Tracy!
First Comes Love Weddings & Floral Designs's reply:

Hello Daniel,
Thank you so much for taking the time to write us a wonderful review
You & Cindy were a pleasure to work with
wishing you both a lifetime of love & happiness
Sincerely,
Tracy Nolan
Olivia Sent on 27/12/2019

5 out of 5 rating
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FCL went above and beyond for us!

I would absolutely recommend FCL to any couple looking for beautiful florals, wedding management, or both!

First, florals: We first met with Tracy early in the planning stages and Tracy helped me find my vision and make it my own. She designed our bouquets, boutonnieres, centerpieces, and did floral arrangements for our ceremony (arch and aisle). Everything was stunning and beyond what I had imagined possible on our budget. We received many compliments on the flowers and I still have the succulents from my bouquet and my husband’s boutonniere planted on my windowsill. Tracy was an absolute joy to work with—responding to all emails quickly and answering all my questions with detail and professionalism.

We also used FCL for our day-of wedding coordination and I cannot adequately express my gratitude to Jennifer and Bisma for all their work not only on our wedding day but in the weeks leading up to it. Jennifer was incredibly organized and did amazing work keeping track of all our vendors. At a certain point, I was tired of emailing all the vendors myself and it was a huge relief to have Jennifer there to help us out. We had a small seating tag crisis the night before and Jennifer was there to take care of it and make sure everything worked out. They arranged everything so well that my husband and I didn’t have to worry about a single thing. More than once on our wedding day people commented on how calm I was and I literally just pointed out Jennifer and Bisma and said “It’s because of them!” We truly got to enjoy special moments with each other, our families and friends, and bridal party because literally everything was taken care of by FCL. Amazing to have them there!

I would absolutely recommend FCL to any couple looking for beautiful florals, wedding management, or both!

First, florals: We first met with Tracy early in the planning stages and Tracy helped me find my vision and make it my own. She designed our bouquets, boutonnieres, centerpieces, and did floral arrangements for our ceremony (arch and aisle). Everything was stunning and beyond what I had imagined possible on our budget. We received many compliments on the flowers and I still have the succulents from my bouquet and my husband’s boutonniere planted on my windowsill. Tracy was an absolute joy to work with—responding to all emails quickly and answering all my questions with detail and professionalism.

We also used FCL for our day-of wedding coordination and I cannot adequately express my gratitude to Jennifer and Bisma for all their work not only on our wedding day but in the weeks leading up to it. Jennifer was incredibly organized and did amazing work keeping track of all our vendors. At a certain point, I was tired of emailing all the vendors myself and it was a huge relief to have Jennifer there to help us out. We had a small seating tag crisis the night before and Jennifer was there to take care of it and make sure everything worked out. They arranged everything so well that my husband and I didn’t have to worry about a single thing. More than once on our wedding day people commented on how calm I was and I literally just pointed out Jennifer and Bisma and said “It’s because of them!” We truly got to enjoy special moments with each other, our families and friends, and bridal party because literally everything was taken care of by FCL. Amazing to have them there!
- +2 Photos
First Comes Love Weddings & Floral Designs's reply:

Olivia!
Thank you so much for your very kind words & taking the time to write us a review!
It was a great pleasure working with you as well & wonderful to close out our 2019 wedding season with your beautiful wedding
Jennifer, Bisma & myself want to wish you & Marc all the best & a lifetime of love & happiness!
Rachel Sent on 22/10/2019

5 out of 5 rating
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Wonderful Experience

Tracy provided the florals for our wedding a few weeks ago and we could not be more pleased with how they turned out! She was extremely professional and captured our burgundy/blush/greenery vision perfectly. I honestly was so overwhelmed by all that was going on the day of that I forgot about the flowers until she showed up at my hotel room with all the bouquets! Thankfully, she was on top of everything and I didn't have to think about the flowers at all. She also went to the venue ahead of time to set up the garland on the gazebo, and then transferred it to the head table after the ceremony.

Tracy was very responsive throughout the whole process and she really put my mind at ease about this part of our wedding.

Thanks a bunch!

- Rachel and Paul

Tracy provided the florals for our wedding a few weeks ago and we could not be more pleased with how they turned out! She was extremely professional and captured our burgundy/blush/greenery vision perfectly. I honestly was so overwhelmed by all that was going on the day of that I forgot about the flowers until she showed up at my hotel room with all the bouquets! Thankfully, she was on top of everything and I didn't have to think about the flowers at all. She also went to the venue ahead of time to set up the garland on the gazebo, and then transferred it to the head table after the ceremony.

Tracy was very responsive throughout the whole process and she really put my mind at ease about this part of our wedding.

Thanks a bunch!

- Rachel and Paul
Hailey H. Sent on 03/09/2019

5 out of 5 rating
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Wedding Review

Tracy was unbelievably amazing to work with! We could not of asked for a better person to make our day amazing. She transported some things for us to the reception from the ceremony which was amazing and greatly appreciated. She went above and beyond for us and I couldn't be happier. Thanks so much for everything Tracy!

Tracy was unbelievably amazing to work with! We could not of asked for a better person to make our day amazing. She transported some things for us to the reception from the ceremony which was amazing and greatly appreciated. She went above and beyond for us and I couldn't be happier. Thanks so much for everything Tracy!