Reviews for KW Mobile Makeup & Hair
Reviews
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4.8 out of 5 rating
4.8 out of 5 rating
78 reviews
96% recommend it
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![Christine]()
Christine B. Sent on 20/11/2024Amazing!!!
These ladies were amazing! I used them for three event for my wedding and each and every time they did an amazing job. They were always on time, friendly, and professional.
They went above and beyond for me when I was preparing for my Sihk ceremony and my skirt didn’t fit properly. They helped secure my skirt and stayed to help make sure my hair and makeup were perfect.
If I ever need my hair and makeup done again I will be booking with them. I can’t thank them enough! -
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![Chelsey]()
Chelsey Sent on 27/09/2024Horrible service - no response from company - do not hire
My brother and his wife got married September 7th, 2024, and hired KW Mobile Makeup and Hair for both Hair and Makeup services. The morning of the wedding, the stylist was late, and arrived unprepared, asking for a mirror and extension cords. She was not dressed professionally and looked half asleep.
She started doing some of the hair for the bridesmaids first (including me). All of the bridal party asked for simple updos. The MOH asked for a simple updo with some curls and a braid around the crown. The hairstylist did not pre-treat or do anything to her hair before styling, not even brushing it. She completely ignored the reference photo, and the end result was an extremely messy hairstyle, not even resembling what the matron of honour had asked for. The MOH – who has very curly hair – was then told her hair “would not hold curls” which is why the hairstylist couldn’t curl any pieces around her face. The hairstylist tried to “fix” the MOH’s hair after a few requests, but ultimately was not able to style it properly and I ended up stepping in myself to help fix her hair (reader - I am NOT a hairstylist but even I was able to get her hair to curl).
Then it was my turn and I asked for a simple low bun and requested a donut to help my hair look fuller. She hairstylist said she had one, then didn't even use it even though I asked twice. I was also told that my hair wouldn't hold curls, even though I've been styling my own hair for years and I know it curls no problem. The stylist wasn't even holding the curling iron the right way and again, I had to fix it myself in the bathroom afterwards where I was able to get it to curl no problem.
The third bridesmaid had similar issues. She asked for a high slicked-back pony with some braids - the hairstylist couldn't even get past the ponytail portion before she gave up!!
She also could not even do the bride's hair, completely ignoring the photo the bride showed her (low, slick and classic bun) and gave her some weird twisty bun that she insisted was the same - it absolutely was not.
Then the stylist started blaming us, saying we were all being way too difficult and she was doing exactly what we asked. This was not my first time being in a wedding and getting my hair professionally done, and this woman was neither a professional nor was she listening to the party's very simple requests. No one was asking for crazy hairstyles, but she couldn't do anything at all.
My poor SIL (the bride) had to phone a salon at the last minute, just a couple hours before the wedding, begging for an appointment to get her hair done. She was understandably stressed. The rest of the bridesmaids did their own hair, and we all helped each other out.
My SIL has tried to reach out to this company several times since that day to get a refund. She is being completely ignored, and is now out the money for a completely horrible service. All requests for response and refund have been ignored. I am so sad that my SIL had to go through this on her wedding day. Never have I seen such unprofessional "service", if you can even call it that. This company is horrible and obviously does not care about its clients. I urge you, DO NOT HIRE THIS COMPANY. -
Laura T. Sent on 26/08/2024
Beautiful Results
My bridesmaids and I throughly enjoyed having or hair and makeup done on the morning of the wedding.. They were able to do unique hairstyles based off pictures. The make up was customized and well done. The conversations were fun and relaxing. Their work took away a lot of stress on my wedding day. You will not be disappointed in their breath taking work. -
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![Chris]()
Chris Sent on 31/07/2024Highly recommend!
Extremely professional and did a fantastic job. Hair and makeup lasted the entire evening in very hot weather💓💓
They were accommodating and came to to our venue. -
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Alyssa T. Sent on 30/09/2023
Incredible experience!!!
10/10
Lovely ladies who provide exceptional service with great knowledge. Bride and the bridal party were very satisfied!!!!! -
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![Kristen]()
Kristen R. Sent on 19/09/2023Beautiful hair and makeup
I hired KW Mobile Hair and Makeup to do the hair and makeup for myself, my mom and six bridesmaids. Everyone looked stunning and they listened to what styles we all wanted, let some of the girls do their own eyebrows/eyeliner to their liking, etc. There were four stylists who came in total to do the eight of us and they arrived on time and fully prepared! I would definitely recommend their services! (Just a note that they're not based in the Kitchener-Waterloo area, they're based out of the GTA.) -
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![Jody]()
Jody V. Sent on 13/09/2023Didn’t show up!!!
Extremely disappointed in this company. I was a bridesmaid for a wedding on Sept 2 and the poor bride got an email at 12:15am (the morning of her wedding!!) saying that her two hair stylist who did her trial were not coming due to an emergency. They sent two other random girls who were late to start in the morning and seemed to have very little to no experience in doing updos or hair at all. The brides hair was done in less then an hour and it was not what her trial had been like. All 5 bridesmaids and the bride had their hair done within 3 hours and half of us had our curls fall out and bobby pins literally fall out within 5 minutes of having finished the updo.
I had requested to get an updo (something like a mohawk- see pictures) and I ended up with two balls on the back of my head. They did not tease or curl my hair before putting it all up just simply placed a few bobby pins and then way to much hair spray in hopes it would stay.. it did not.
I ended up having to call my mom to come over (who is a hairdresser) and she fixed half of the girls hair because they were a) either falling completely out or b) looked hideous.
The poor bride paid a lot of money upfront for these girls to come and she got nothing like she hoped. What company does that to a bride on her wedding day?!? After all that she has reached out to them multiple times and has not heard one thing back.
All in all: don't waste your time with KW Mobile Hair and Makeup! -
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Sonya N. Sent on 15/08/2023
Perfect for getting ready at my parents house!
Roya and her sister were INCREDIBLE!
So friendly and so TALENTED!
I love that they came right to the house, which was so important to my mum to get ready there!
Couldn't say enough positive things about these ladies! -
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