Reviews for Mountain Beauties

Mountain Beauties

Canmore, Alberta

4.2 out of 5 rating, 53 reviews

View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

4.2 out of 5 rating

4.2

Good

53 reviews

Recommended by 83% of couples

Write a review

Quality of service
4.2 out of 5 rating
Response time
4.1 out of 5 rating
Professionalism
4 out of 5 rating
Value
4.1 out of 5 rating
Flexibility
4.3 out of 5 rating

Write a review

Awards

+32 User photos

Order by:

Brittany Sent on 11/01/2025

3 out of 5 rating
- Quality of service
  3 out of 5 rating
- Response time
  3 out of 5 rating
- Professionalism
  1 out of 5 rating
- Value
  3 out of 5 rating
- Flexibility
  5 out of 5 rating
Wedding Hair Review

My hair trial with Joanna went great - I chose a complex style, and she was very detailed, requested a lot of feedback, and did a great job - I was very excited to have the perfect wedding hair.

The day of my wedding, Joanna showed up twenty minute late, and in a horrible mood. As we’re sitting getting ready for multiple hours in my rented room, the conversation was very much dominated by Joanna and her many gripes about the world. I certainly didn’t need the day to focus on me, but every single person in my bridal party - including my mother and mother in law - commented that she dominated the room with her...

My hair trial with Joanna went great - I chose a complex style, and she was very detailed, requested a lot of feedback, and did a great job - I was very excited to have the perfect wedding hair.

The day of my wedding, Joanna showed up twenty minute late, and in a horrible mood. As we’re sitting getting ready for multiple hours in my rented room, the conversation was very much dominated by Joanna and her many gripes about the world. I certainly didn’t need the day to focus on me, but every single person in my bridal party - including my mother and mother in law - commented that she dominated the room with her negativity.

For my wedding day I opted for something much more simple than the trial and had two photos for inspo. One (the back) was my own hair that I had done recently, and another was as very specific style I wanted for my front down-pieces. Initially she was happy about having more time to spare given the easier style (we were a bit strapped for time with a late add-on), but when shown the photos, Joanne immediately pointed out that the photos were different, and I had to defend that it was inspo for the front on one and the back on another. When I was given the chance to take a look at my hair half way through, I pointed out one very specific area where I wanted more volume and was met with “that’s not possible” despite me having done it on myself very recently. After telling her I wanted more volume in that one spot, I didn’t get the chance to see the hair until it was done, but *wow* she went to town. When I saw it, I was mortified - the lowkey hairstyle I had shown her was nowhere to be seen - instead of a top flip pony with some top volume, I had a tight ringlet poof wider than my head. Instead of a simple 1-2 flat ringlet curl in front, I had tight ringlets.

She was obviously angry when I told her the back pieces needed to be brushed out (she had likely added additional volume on top to account for a veil), but I felt like an early 2000’s high school grad. After brushing it there was no additional time to fix it to the way I wanted, so I just wore my veil most of the day. Was my hair horrible? Not at all - my hair overall looked nice, however, I was disappointed that specifics I was looking for were glossed over, especially given how well the trial went.

Despite condescendingly telling me multiple times throughout the week that she was a professional, she showed up late, was MIA for scheduled phone calls prior to the wedding, lacked self-awareness of the black cloud she brought, and completely lacked attention to the details I was trying to point out.

Was it the last minute addition that ruined her professionalism? I’ll never know, but I doubt it, given I have come across people with the same comments about the dominating negativity she brings to wedding mornings.

The makeup was great.

(Side note, the two women she brought with her were absolutely LOVELY and I would 1000% recommend them separately)
Devon Sent on 08/08/2023

3.6 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  2 out of 5 rating
- Professionalism
  3 out of 5 rating
- Value
  4 out of 5 rating
- Flexibility
  4 out of 5 rating
Beautiful hair and makeup!

Mountain Beauties was ok to work with. I struggled to get in touch with them before my wedding day which led to me not getting exactly what I wanted for my hair but it was still beautiful! My girls and the two moms loved their hair and makeup! Joanne was able to work with the girls who had too high expectations for their hair and Cecilia did a fantastic job with our makeup!

Mountain Beauties was ok to work with. I struggled to get in touch with them before my wedding day which led to me not getting exactly what I wanted for my hair but it was still beautiful! My girls and the two moms loved their hair and makeup! Joanne was able to work with the girls who had too high expectations for their hair and Cecilia did a fantastic job with our makeup!
Ek Sent on 23/03/2023

2.2 out of 5 rating
- Quality of service
  3 out of 5 rating
- Response time
  1 out of 5 rating
- Professionalism
  2 out of 5 rating
- Value
  3 out of 5 rating
- Flexibility
  2 out of 5 rating
Terrible customer pre-event service

Once booked, the customer service close to our wedding was terrible for our booking and I had to initiate any contact about whether they would be coming on my big day. After reading other negative reviews, after paying my deposit, I was very nervous if they actually show as I didn't hear from them. Day of event, the hairstyle quality was excellent and make-up was good but one was personable, I am unclear if the other wanted to be there. Considering it's a very special day, that you pay a lot of money for, and book a year out - more communication about the booking (3 months, 1 month, or a week prior to) would have been great. Never...

Once booked, the customer service close to our wedding was terrible for our booking and I had to initiate any contact about whether they would be coming on my big day. After reading other negative reviews, after paying my deposit, I was very nervous if they actually show as I didn't hear from them. Day of event, the hairstyle quality was excellent and make-up was good but one was personable, I am unclear if the other wanted to be there. Considering it's a very special day, that you pay a lot of money for, and book a year out - more communication about the booking (3 months, 1 month, or a week prior to) would have been great. Never heard from their new booker for an invoice amendment but be sure I got charged. If you are a super nervous bride, find a vendor who communicates better. Day of services made up for lack of booking communication.

Are you interested?

Alysha Sent on 20/01/2023

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Thank you so much Andrea!!

Andrea did such a beautiful job on makeup for my best friend’s wedding! She adapted a photo I found to suit me and made lots of suggestions, was super efficient and did her best to accommodate everyone’s requests within the allotted time. She is very skilled and does amazing work and she is also very funny! I would totally recommend. Thanks so much, Andrea!

Andrea did such a beautiful job on makeup for my best friend’s wedding! She adapted a photo I found to suit me and made lots of suggestions, was super efficient and did her best to accommodate everyone’s requests within the allotted time. She is very skilled and does amazing work and she is also very funny! I would totally recommend. Thanks so much, Andrea!
Leah Sent on 18/01/2023

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Such a great experience!

I was a bridesmaid this month and the bride hired mountain beauties. Such a wonderful experience! Joanne and team did such a great job everyone looked amazing throughout the whole day and night. They were friendly, in and out quickly and helped make the bride feel at ease. I would definitely call them up if I was getting married.

I was a bridesmaid this month and the bride hired mountain beauties. Such a wonderful experience! Joanne and team did such a great job everyone looked amazing throughout the whole day and night. They were friendly, in and out quickly and helped make the bride feel at ease. I would definitely call them up if I was getting married.
Holly Sent on 18/01/2023

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Made my day

MB did my hair and make up for my wedding. Not only did I feel flawless my wedding party did as well. (6pl in total) Joanne and her staff made a point to take note of my ideas and likes and worked with me to create the exact look I was dreaming of. Joanne also did a fabulous job of organizing the day, she took charge when needed and ensured that I was the focus of the day and that everything kept moving and was done on time. I have never felt so pampered and important. Joanne also helped me trouble shoot some last minute hiccups that cropped up on the day of and I appreciate her expertise and...

MB did my hair and make up for my wedding. Not only did I feel flawless my wedding party did as well. (6pl in total) Joanne and her staff made a point to take note of my ideas and likes and worked with me to create the exact look I was dreaming of. Joanne also did a fabulous job of organizing the day, she took charge when needed and ensured that I was the focus of the day and that everything kept moving and was done on time. I have never felt so pampered and important. Joanne also helped me trouble shoot some last minute hiccups that cropped up on the day of and I appreciate her expertise and experience as it helped to smooth things out quickly, so I could get back to enjoying my day. I am so great full for the hard work put into my day. This was worth every Penny and I would choose MB over and over again. Thanks ladies you are truly artists and masters of your trade.
H
Shauna Sent on 17/01/2023

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
5 star treatment

The team at Mountain Beauties made me feel like a star on my special day! Joanne and her team were amazing! I was a complete nightmare to deal with, and I was met with nothing but professionalism.

The team at Mountain Beauties made me feel like a star on my special day! Joanne and her team were amazing! I was a complete nightmare to deal with, and I was met with nothing but professionalism.
Stephanie Sent on 17/01/2023

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Feeling Beautiful

I got married in September, and hired Andrea from Mountain Beauties to do mine (Bride) and my 3 Sisters (Bridesmaids) makeup. She gave us exactly what we wanted and we all felt absolutely beautiful for the whole day and night. We photographed perfectly, but we’re not over done. Andrea is fun, friendly and listens to your wants, and delivers gorgeous results. Thanks for helping make our big day even more special 🥰

I got married in September, and hired Andrea from Mountain Beauties to do mine (Bride) and my 3 Sisters (Bridesmaids) makeup. She gave us exactly what we wanted and we all felt absolutely beautiful for the whole day and night. We photographed perfectly, but we’re not over done. Andrea is fun, friendly and listens to your wants, and delivers gorgeous results. Thanks for helping make our big day even more special 🥰
- +4 Photos
Kelly Sent on 17/01/2023

5 out of 5 rating
- Quality of service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Where do I begin... AMAZING!

The entire team at Mountain Beauties is absolutely wonderful! From the very beginning with booking their services for my wedding all the way through to the day of. As I'm sure you know, weddings can be very stressful and there are a lot of decisions to make, but these wonderful artists helped answer all questions I had and gave advice and opinions along the way, which made my life way easier. I even had a few girls getting ready with me the day of who weren't scheduled to get their hair and make up done and they offered to do them too! WE LOOKED AMAZING! Very punctual, very professional, and also very fun to work with. It felt like...

The entire team at Mountain Beauties is absolutely wonderful! From the very beginning with booking their services for my wedding all the way through to the day of. As I'm sure you know, weddings can be very stressful and there are a lot of decisions to make, but these wonderful artists helped answer all questions I had and gave advice and opinions along the way, which made my life way easier. I even had a few girls getting ready with me the day of who weren't scheduled to get their hair and make up done and they offered to do them too! WE LOOKED AMAZING! Very punctual, very professional, and also very fun to work with. It felt like they were part of my big day! I cannot recommend these ladies more. Joanne and her team are Rockstars. Thanks again Mountain Beauties!
Kassandra Sent on 22/09/2022

1.2 out of 5 rating
- Quality of service
  2 out of 5 rating
- Response time
  1 out of 5 rating
- Professionalism
  1 out of 5 rating
- Value
  1 out of 5 rating
- Flexibility
  1 out of 5 rating
Lacklustre at best

I love writing glowing reviews but unfortunately this was a lukewarm experience. I reached out to Mountain Beauties a year and half before my Canmore wedding and at the time there was a reasonable response time. Things took a turn once my deposit was received. Firstly, let me say that this review is not reflective of Nikishia because she was incredible and my bridal makeup turned out exactly how I wanted. I highly recommend her work!

The lacklustre score has more to do with the business' communication or should I say lack there of. I emailed Joanne to schedule a bridal trial but never heard back until I called her directly two weeks later. She made promises to...

I love writing glowing reviews but unfortunately this was a lukewarm experience. I reached out to Mountain Beauties a year and half before my Canmore wedding and at the time there was a reasonable response time. Things took a turn once my deposit was received. Firstly, let me say that this review is not reflective of Nikishia because she was incredible and my bridal makeup turned out exactly how I wanted. I highly recommend her work!

The lacklustre score has more to do with the business' communication or should I say lack there of. I emailed Joanne to schedule a bridal trial but never heard back until I called her directly two weeks later. She made promises to put me in a group chat with herself as well as a hair and makeup artist but did not do so until I messaged her directly to remind her. Nikishia responded immediately once I made contact but I heard very little from the other artist. Seeing as I would be paying full price for this trial I wanted hair and makeup done on the same day to see the full look, but again saw no effort from the hair stylist or Joanne to mitigate the situation in a timely fashion. Frustrated with the delays I decide not to do the trial.

A few weeks prior I emailed Joanne to confirm my booking and asked if I could send a few photos seeing as I never had a trial and wanted the artists to have a complete idea of what I wanted and offer professional suggestions. Zero response. I then texted her a few days before our wedding to confirm, but still no response until I requested a final time that I needed to know to give me peace of mind and she just stated that she would review my email. Come wedding day they were almost 20 minutes late to our session. I would be more understanding if I received a text saying they would be late. I was then told that the hair style I originally wanted would not hold up which was a bit frustrating because for this reason I wanted to do a trial or at the very least send pictures. Joanne did my hair and it turned out fine but wasn't exactly what I was imagining or hoping for and due to time constraints there was little time to pivot. Overall, I'm disappointed in the lack of time management and communication. In the future please at the very least send a short and sweet response. This would alleviate so many problems and poor reviews. I would recommend future Canmore brides to look elsewhere. Weddings are stressful enough on there own and this just added another item to worry about.