Reviews for Emerald Beauty - Hair & Makeup
Reviews
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
15 reviews
95% recommend it
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Quality of service 4.7 out of 5 rating4.7
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Response time 4.9 out of 5 rating4.9
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Professionalism 4.7 out of 5 rating4.7
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
Awards
15
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Mikaela Sent on 12/06/20245 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding Hair & Make Up
Felt the most beautiful on my wedding day and all my girls looked amazing as well.
Alyson made things so smooth from my trial to my actual wedding day. I wouldn't have changed a thing!Felt the most beautiful on my wedding day and all my girls looked amazing as well.
Alyson made things so smooth from my trial to my actual wedding day. I wouldn't have changed a thing! -
Quality of service
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Stacey P. Sent on 02/04/20245 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The best I’ve ever looked
I had my makeup and hair done for a friends wedding and Alyson and her team were great thoughout the entire process. Alyson was patient with me from the beginning, answering all my questions and carefully explaining the contract and how the schedule for the day would look. Alyson and her team showed up early and set up their kit while we showed them some examples of the looks we were going for and they nailed it. I wanted full coverage but while still looking natural. I had so many compliments and so did the other girls in the bridal party. I hope to have another event where I can use emerald beauty again and would highly recommend them.I had my makeup and hair done for a friends wedding and Alyson and her team were great thoughout the entire process. Alyson was patient with me from the beginning, answering all my questions and carefully explaining the contract and how the schedule for the day would look. Alyson and her team showed up early and set up their kit while we showed them some examples of the looks we were going for and they nailed it. I wanted full coverage but while still looking natural. I had so many compliments and so did the other girls in the bridal party. I hope to have another event where I can use emerald beauty again and would highly recommend them. -
Quality of service
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Brandi S. Sent on 02/04/20241.6 out of 5 rating1.6
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Quality of service 1.0 out of 5 rating1.0
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Response time 4.0 out of 5 rating4.0
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Professionalism 1.0 out of 5 rating1.0
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Value 1.0 out of 5 rating1.0
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Flexibility 1.0 out of 5 rating1.0
Try before you buy
My experience started off well with Alyson (although more expensive than other vendors). I paid the deposit and went for my trial around 3 months before my wedding. The trial makeup and hair were not what I was expecting. I felt like I could have done my makeup better. (No setting powder was used. I wanted contour on my forehead and nose, but was told
"it was not needed". I looked extremely pale and my face ended up looking way more round than it normally is). I looked like a completely different person, and not in a good way! I ended up very disappointed and in a panic of what to do…after a long decision, I decided to email and cancel my booking. I sent a very polite email and did discuss a potential partial refund as I was just hoping to get back some of the over $600 that I had put in. The email was met with a complete lack of unprofessionalism. I was told that she was "horrified that I would cancel without communicating with her first", that "clearly I had already made my decision", that she is "heartbroken that (without any prior communication) I would cancel my booking". No one should be shamed for not liking the way something was done or made to feel guilty. I felt like I was getting bullied for trying to cancel. Needless to say I am VERY happy I cancelled when I did and didn’t allow my wedding day to have this grey cloud of disappointment over it. (I did not receive a refund as I had unfortunately signed a contract).My experience started off well with Alyson (although more expensive than other vendors). I paid the deposit and went for my trial around 3 months before my wedding. The trial makeup and hair were not what I was expecting. I felt like I could have done my makeup better. (No setting powder was used. I wanted contour on my forehead and nose, but was told
"it was not needed". I looked extremely pale and my face ended up looking way more round than it normally is). I looked like a completely different person, and not in a good way! I ended up very disappointed and in a panic of what to do…after a long decision, I decided to email and cancel my booking. I sent a very polite email and did discuss a potential partial refund as I was just hoping to get back some of the over $600 that I had put in. The email was met with a complete lack of unprofessionalism. I was told that she was "horrified that I would cancel without communicating with her first", that "clearly I had already made my decision", that she is "heartbroken that (without any prior communication) I would cancel my booking". No one should be shamed for not liking the way something was done or made to feel guilty. I felt like I was getting bullied for trying to cancel. Needless to say I am VERY happy I cancelled when I did and didn’t allow my wedding day to have this grey cloud of disappointment over it. (I did not receive a refund as I had unfortunately signed a contract).Emerald Beauty - Hair & Makeup's reply:
Dear Brandi,
Your first review here was removed by WeddingWire because it was factually inaccurate (proven by emails). Though you are within your right to write a review, it has to be the truth and there are still many inaccuracies in your current review.
You left your trial happy, even smiling and posing for a picture for instagram and while I respect your decision to cancel your booking, I was still saddened by the tone and content of your communication. I always strive to maintain open and constructive dialogue with our clients, and I would have appreciated the opportunity to address any concerns you may have had before making the decision to cancel.
Unfortunately, there was no “discussion” about a potential refund, only you telling me to refund you with little to no information on why you were cancelling. In your second, email you implied you would write a bad review if I did not refund you (and you did!). Our policies are in place to ensure fairness and consistency for all our clients as well as protect our artists and clients.
As a small vendor, we pour our hearts into our business. While we respect your right to express your opinion in a review, we urge you to consider communicating directly with a business if you encounter any issues in the future and being truthful in all your reviews. We value honesty and transparency and believe that open dialogue is key to resolving any concerns amicably.
Alyson -
Quality of service
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Paula Sent on 18/10/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Great experience with Allyson and Chelsea!
I had a great experience from the trial all the way until the wedding day. I even went through Allyson to get extensions for my wedding, and she gave me advice on dying it when I texted her randomly one day.
On the day of the wedding, they were efficient and amazing to have around – good vibes all around! Allyson was kind enough to make a schedule so it was extremely easy for my bridesmaids to organize their mornings accordingly – no time was wasted.
Would highly recommend Allyson and her team for your big day!!
I had a great experience from the trial all the way until the wedding day. I even went through Allyson to get extensions for my wedding, and she gave me advice on dying it when I texted her randomly one day.
On the day of the wedding, they were efficient and amazing to have around – good vibes all around! Allyson was kind enough to make a schedule so it was extremely easy for my bridesmaids to organize their mornings accordingly – no time was wasted.
Would highly recommend Allyson and her team for your big day!!
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Quality of service
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Meghan L. Sent on 28/08/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
An amazing hair and makeup team!
Alyson and the Emerald Beauty team were absolutely amazing to work with! Alyson stuck with us through two years of postponements for our wedding in 2022, which was really appreciated. The Emerald Beauty team did such a great job and everyone was so friendly and fun! A really nice thing to have was the touch up kit that was given to all of the girls to use throughout the day. I really loved my hair and makeup on my wedding day and I highly recommend Emerald Beauty!Alyson and the Emerald Beauty team were absolutely amazing to work with! Alyson stuck with us through two years of postponements for our wedding in 2022, which was really appreciated. The Emerald Beauty team did such a great job and everyone was so friendly and fun! A really nice thing to have was the touch up kit that was given to all of the girls to use throughout the day. I really loved my hair and makeup on my wedding day and I highly recommend Emerald Beauty! -
Quality of service
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Megan B. Sent on 26/08/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wonderful!
We had two makeup artists for our wedding day and they were both FANTASTIC. Everyone looked absolutely perfect all day long! Alyson even stayed later to help with some hair touch-ups even though we had only booked her for makeup! Very friendly, and quick to respond - we couldn’t have been happier!We had two makeup artists for our wedding day and they were both FANTASTIC. Everyone looked absolutely perfect all day long! Alyson even stayed later to help with some hair touch-ups even though we had only booked her for makeup! Very friendly, and quick to respond - we couldn’t have been happier! -
Quality of service
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Hayley Sent on 10/07/20225 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding Hair and Makeup
Alyson at Emerald Beauty was AMAZING! She did my hair and makeup for my wedding as well as a bridesmaid and my mom! Alyson’s skill were amazing! My makeup was perfect and was natural yet beautiful! My hair was exactly what I had wanted! She understood what I was looking for and was able to make inspo pictures come to life! I would definitely recommend using Emerald Beauty for and hair and makeup services! It was a great experience overall!Alyson at Emerald Beauty was AMAZING! She did my hair and makeup for my wedding as well as a bridesmaid and my mom! Alyson’s skill were amazing! My makeup was perfect and was natural yet beautiful! My hair was exactly what I had wanted! She understood what I was looking for and was able to make inspo pictures come to life! I would definitely recommend using Emerald Beauty for and hair and makeup services! It was a great experience overall! -
Quality of service
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Cindy Sent on 24/06/20225 out of 5 rating5.0-
Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Wedding hair and makeup
Great hair and makeup service from Emerald Beauty for myself and my bridesmaids. They were punctual and super friendly. I had one trial with them which was very helpful. Quality of service was excellent.Great hair and makeup service from Emerald Beauty for myself and my bridesmaids. They were punctual and super friendly. I had one trial with them which was very helpful. Quality of service was excellent. -
Quality of service
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Heather C. Sent on 20/12/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Fantastic makeup
Alyson was really easy to work with. My makeup was gorgeous and not too much (I don't normally wear makeup). It stayed all day even through the July heat.Alyson was really easy to work with. My makeup was gorgeous and not too much (I don't normally wear makeup). It stayed all day even through the July heat. -
Quality of service
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Melissa Sent on 03/08/20215 out of 5 rating5.0
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Quality of service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Awesome hair and makeup experience x2!
I've had the pleasure of working with Alyson twice for both hair and makeup for my wedding days part 1 and 2! Due to COVID, my wedding day was split over 2 days, with the ceremony being last year and the reception being this July.
Alyson is extremely friendly, approachable, easy going and easy to work with! She also replies quick to emails. I first met her at my hair and makeup trial and was really happy with how she put together the look that I wanted for my wedding day. I was even more impressed with how she got my hair in a low bun updo, since my hair is fine and does not have much volume at all! She made sure to take pictures so she knew how to replicate and fix the look for the wedding day.
Wedding Day Pt 1 - Ceremony: Alyson was prompt and arrived early to the hotel to do my hair and makeup, as well as my mom's hair. She was so quick and efficient that we were done well ahead of schedule!
Wedding Day Pt 2 - Reception: She arrived early at our venue. She did my MOH's makeup and again both my hair and makeup. My MOH was happy with her makeup as it looked polished and natural. Again, Alyson was amazing in putting together my hair and makeup to look exactly how it did the first time! She also provided both myself and MOH a small kit to reapply our lipstick, which was helpful for pictures.
Highly recommend Emerald Beauty!I've had the pleasure of working with Alyson twice for both hair and makeup for my wedding days part 1 and 2! Due to COVID, my wedding day was split over 2 days, with the ceremony being last year and the reception being this July.
Alyson is extremely friendly, approachable, easy going and easy to work with! She also replies quick to emails. I first met her at my hair and makeup trial and was really happy with how she put together the look that I wanted for my wedding day. I was even more impressed with how she got my hair in a low bun updo, since my hair is fine and does not have much volume at all! She made sure to take pictures so she knew how to replicate and fix the look for the wedding day.
Wedding Day Pt 1 - Ceremony: Alyson was prompt and arrived early to the hotel to do my hair and makeup, as well as my mom's hair. She was so quick and efficient that we were done well ahead of schedule!
Wedding Day Pt 2 - Reception: She arrived early at our venue. She did my MOH's makeup and again both my hair and makeup. My MOH was happy with her makeup as it looked polished and natural. Again, Alyson was amazing in putting together my hair and makeup to look exactly how it did the first time! She also provided both myself and MOH a small kit to reapply our lipstick, which was helpful for pictures.
Highly recommend Emerald Beauty! -
Quality of service
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