Reviews for Faye Smith Agency
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Featured
Daniella S. Sent on 27/09/20245 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience!
I recently booked through the Faye Smith Agency for my bridal hair and makeup as well as hair and make up for 4 others. The booking process was easy and quick; they were very responsive. They arrived on-time, were very professional, and remained on schedule.
Bandana (hair and makeup) did a fabulous job getting my hair just how I liked it and my make up to really highlight my features while still keeping me looking as me under the makeup. The trial hair was very helpful and she still incorporated a few more requests on the final day that turned out perfectly. She was kind, encouraging, and very open to any feedback (not that there was much, other than positive). My mother also looked beautiful and was so happy with her work.
Sarah (hair) and Lily (makeup) were also fantastic; all of my bridesmaids were very happy with their looks.
I would definitely recommend connecting with Faye Smith Agency, and Bandana especially!I recently booked through the Faye Smith Agency for my bridal hair and makeup as well as hair and make up for 4 others. The booking process was easy and quick; they were very responsive. They arrived on-time, were very professional, and remained on schedule.
Bandana (hair and makeup) did a fabulous job getting my hair just how I liked it and my make up to really highlight my features while still keeping me looking as me under the makeup. The trial hair was very helpful and she still incorporated a few more requests on the final day that turned out perfectly. She was kind, encouraging, and very open to any feedback (not that there was much, other than positive). My mother also looked beautiful and was so happy with her work.
Sarah (hair) and Lily (makeup) were also fantastic; all of my bridesmaids were very happy with their looks.
I would definitely recommend connecting with Faye Smith Agency, and Bandana especially!Faye Smith Agency's reply:
Thank you so much for taking the time to write this glowing review and wow, these photographs of you are stunning! Congratulations on your new marriage. We hope to get to work with you again on more memorable occasions. -
Quality of service
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Sarah D. Sent on 11/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I highly recommend Faye Smith Agency (Sarwat, Juliana, Jane) for all your hair & makeup needs!
I recently had the pleasure of working with Faye Smith Agency for my bridal hair & makeup as well as hair & makeup for 5 others.
I came across Faye Smith at a Newlands ClubWed showcase and booked them right away. The booking process is very easy, and simple. And Faye Smith is very fast and responsive with any questions or any issues that may arise.
Sarwat did an incredible job on myself (bride) as well as my mom. Making us feel beautiful but still ourselves. She is open to feedback, and is very kind and easy to talk to.
I am very thankful for the trial as it allows you to meet the stylist and helps you work through all the kinks and refine everything before the big day.
Juliana (hair) & Jane (makeup) were fantastic and everyone loved their looks.
The stylists arrived on time, ready to work and were respectful, and upbeat throughout the day.
I would highly recommend Faye Smith Agency for all of your hair & makeup needs! Thank you Sarwat, Juliana & Jane! ♡I recently had the pleasure of working with Faye Smith Agency for my bridal hair & makeup as well as hair & makeup for 5 others.
I came across Faye Smith at a Newlands ClubWed showcase and booked them right away. The booking process is very easy, and simple. And Faye Smith is very fast and responsive with any questions or any issues that may arise.
Sarwat did an incredible job on myself (bride) as well as my mom. Making us feel beautiful but still ourselves. She is open to feedback, and is very kind and easy to talk to.
I am very thankful for the trial as it allows you to meet the stylist and helps you work through all the kinks and refine everything before the big day.
Juliana (hair) & Jane (makeup) were fantastic and everyone loved their looks.
The stylists arrived on time, ready to work and were respectful, and upbeat throughout the day.
I would highly recommend Faye Smith Agency for all of your hair & makeup needs! Thank you Sarwat, Juliana & Jane! ♡Faye Smith Agency's reply:
Thank you for such a stellar review, Sarah! It was such a delight working with you, we hope you had the best day ever! :) -
Quality of service
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Emma S. Sent on 05/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Super Professional and Helpful
I recently used Faye Smith Agency for my wedding. I had a bridal make-up package, which included a trial and a touch-up kit, and had hair and make-up booked for my bridesmaids as well. The coordinators were super helpful and responsive, and all of the artists were professional and did a great job. We all loved our final looks. Thank you!I recently used Faye Smith Agency for my wedding. I had a bridal make-up package, which included a trial and a touch-up kit, and had hair and make-up booked for my bridesmaids as well. The coordinators were super helpful and responsive, and all of the artists were professional and did a great job. We all loved our final looks. Thank you!Faye Smith Agency's reply:
Thanks so much for taking the time to write this glowing review. We are so happy that you are happy with our service as a whole. Congratulations on your new marriage! See you for the next special occasion! -
Quality of service
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Jessica C. Sent on 03/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Experience
Loved my look and the ladies that made it happen. They worked hard to co-ordinate my last minute booking and I couldn’t have been happier with the resultsLoved my look and the ladies that made it happen. They worked hard to co-ordinate my last minute booking and I couldn’t have been happier with the results -
Quality of service
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Rose F. Sent on 27/10/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Bridal Hair and Makeup
Faye Smith Agency was wonderful. I booked two junior artists since I was dping a simple look and they fit better into my budget. Hanna did an amazing job at making me look my best and helping adjust my look until it was perfect. Super responsive over email, would recommend.Faye Smith Agency was wonderful. I booked two junior artists since I was dping a simple look and they fit better into my budget. Hanna did an amazing job at making me look my best and helping adjust my look until it was perfect. Super responsive over email, would recommend. -
Quality of service
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Alicia Sent on 11/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So responsive, great with feedback
The Faye Smith team was great. They really have their email management system down - responses were fast and they smoothly transitioned between the different people supporting me. My HMUA was Jess and I adored her. We did my trial on the day of my engagement pictures, and she was able to look at our photographers editing style and make some tweaks for the wedding day. She had such a wonderful calming presence on the wedding morning. I would highly recommend working with Jess to anyone who wants to feel confident and look like an elevated version of themselves on their wedding day!The Faye Smith team was great. They really have their email management system down - responses were fast and they smoothly transitioned between the different people supporting me. My HMUA was Jess and I adored her. We did my trial on the day of my engagement pictures, and she was able to look at our photographers editing style and make some tweaks for the wedding day. She had such a wonderful calming presence on the wedding morning. I would highly recommend working with Jess to anyone who wants to feel confident and look like an elevated version of themselves on their wedding day!Faye Smith Agency's reply:
Thank you so much for taking the time to write this glowing review. Congratulations on your new marriage. We hope we helped make the hair and makeup process stress-free, and that you felt as gorgeous as you looked. Hopefully we will get to work with you again on more memorable occasions. -
Quality of service
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Kira N. Sent on 03/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Wedding Makeup
Alice was my artist on my wedding day, and she did such a beautiful job. After my trial, she made all of the small adjustments I asked for and was able to work seamlessly in tandem with my hairstylist. She also did my mom's and sister's makeup, and they were so impressed by the results. Leading up to the day, the agency was very responsive and helpful. I would definitely recommend hiring Faye Smith Agency for your wedding.Alice was my artist on my wedding day, and she did such a beautiful job. After my trial, she made all of the small adjustments I asked for and was able to work seamlessly in tandem with my hairstylist. She also did my mom's and sister's makeup, and they were so impressed by the results. Leading up to the day, the agency was very responsive and helpful. I would definitely recommend hiring Faye Smith Agency for your wedding.Faye Smith Agency's reply:
Thank you so much for this wonderful review and congratulations on your marriage! We hope the day was everything your dreamed of. You looked stunning! -
Quality of service
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Courtney P. Sent on 25/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great company - highly recommend.
Amazing company to work with! Very informative and great communication!
One thing i wish we could of had was a direct phone number or email to ask simple questions a few days before the wedding, but the company did amazing by working with me on times and my timelines. I would highly recommend them to anyone!
I loved working with both Nina and Saniha on the day of my wedding, and my girls loved working with them as well!Amazing company to work with! Very informative and great communication!
One thing i wish we could of had was a direct phone number or email to ask simple questions a few days before the wedding, but the company did amazing by working with me on times and my timelines. I would highly recommend them to anyone!
I loved working with both Nina and Saniha on the day of my wedding, and my girls loved working with them as well!Faye Smith Agency's reply:
Thanks so much for this glowing review. We really appreciate this feedback and will take this into consideration when reviewing our season performance and refining our plans for next year. We are so happy you enjoyed your overall experience with us. Congratulations on your engagement! We hope to get to work with you on more memorable occasions. =] -
Quality of service
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Tatiana S. Sent on 11/09/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Great wedding makeup/hair service!
Hi used Faye Smith for my wedding hair and makeup and it was great! I got Zoey because I wanted one person doing both and I really liked her portfolio. They were very responsive and patient with me. Zoey was great as well! She took feedback of my changes and together we came up with the perfect look!Hi used Faye Smith for my wedding hair and makeup and it was great! I got Zoey because I wanted one person doing both and I really liked her portfolio. They were very responsive and patient with me. Zoey was great as well! She took feedback of my changes and together we came up with the perfect look!Faye Smith Agency's reply:
Thank you so much for your amazing review, Tatiana! It was such a pleasure to work with you on such a special day :) We hope to work with you again in the future! -
Quality of service
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Zoe B. Sent on 07/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
hair for samantha and coles wedding
Sarah was fantastic! did all of our hair and touch ups! i would love to work with this company again!Sarah was fantastic! did all of our hair and touch ups! i would love to work with this company again!Faye Smith Agency's reply:
Yay we are so happy to read this wonderful feedback! Thanks so much for choosing Faye Smith Agency. We can't wait to work with you again in the future. -
Quality of service
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