Reviews for I Do! Beauty Co.
Reviews
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4.8 out of 5 rating
4.8 out of 5 rating
18 reviews
96% recommend it
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![Sara]()
Sara Sent on 22/09/2024Great experience
I went through a lot of ups and downs finding the right hair and makeup team until I found Janine and her team. She was lovely to work with, super professional, prompt in responding and very flexible. I had my hair and makeup and 7 other women get their hair and makeup done. Not a single complaint form any of us! Absolutely recommend Janine and her team for your big day!I Do! Beauty Co.'s reply:
Thank you Sara! We loved working with you and your party. I was honoured you trusted ID!BC for your bug day. Cheers to a long & happy marriage. -
![Cristina]()
Cristina S. Sent on 17/07/2024Worth every penny!
I had the absolute pleasure of having Janine from I Do Beauty as our make-up artist for our special day, and she was beyond incredible! Janine's calm and reassuring presence set the perfect tone for the day, putting everyone at ease from the moment she arrived.
As a former make-up artist myself, I had considered doing my own make-up, but I am so glad I decided to hire a professional. The artists at I Do Beauty are truly a make-up artist's artist. Janine created a look for me that was the most elevated and beautiful version of myself. Her expertise and skill were evident in every stroke of the brush.
What impressed me even more was how Janine handled a diverse group of women, from those very experienced with make-up to those who had never had their make-up done professionally before. Some of my friends and family were even trying false lashes for the first time. Despite their initial nervousness, Janine's warm and professional demeanor put them completely at ease. They ended up loving both the experience and the final product, feeling glamorous and confident throughout the day.
The make-up lasted flawlessly from the early morning until late at night, with no touch-ups needed beyond a little lipstick. Everyone looked stunning in photos and in person.
I cannot recommend I Do Beauty enough for your big day. If you’re thinking of doing your own make-up, take my advice and hire Janine. Her talent, professionalism, and calming presence were worth every penny and made a world of difference. Thank you, Janine, for making us all feel so beautiful and confident on such an important day! -
![Kate]()
Kate Sent on 04/09/2019Show stopping!
Janine was incredible. She took the look I wanted (old Hollywood) from photos and recreated it perfectly and in a way which highlighted my features and without making me look like someone else. She was prompt and clear in communication and always on time. My wedding party also looked great. I really can’t say enough, I have professional hair and makeup done once or twice a year and this is the best I’ve ever looked.I Do! Beauty Co.'s reply:
Kate! Your wedding look was one of my favs. I loved being able to bring your vision to life. Thanks for the wonderful review and I wish you and your new hubby a lifetime of happiness -
![Sophia]()
Sophia L. Sent on 27/10/2017OH. EM. GEE!!! Janine totally saved my wedding haha! I had already signed a contract with another hair/make up company but after three (really bad) trials I just wasn’t happy. Crying my eyes out my wedding planner reached out to Janine and thankfully she was available for my date! My trial was incredible! She knew how nervous I was and was some how able to give me the EXACT look that I was going for on the first shot. Life-Saver!!!! The day of the wedding I slept through my alarm (typical) and she had been waiting. She was so understanding and got right to work and got us all back on schedule in no time. I absolutely adored my hair and make up, and with all the crying I did that day, I can really say IT STAYED PUT THROUGH IT ALL. Janine is such a talented artist and I feel so grateful to have worked with her. A beautiful person in side and out and really blew all of us away with her work. I can’t imagine my special day without her! If you’re looking for an incredible hair and make up artist, look no more! You found her! 😍😍😍I Do! Beauty Co.'s reply:
Awwww Sophia! You're making me *blush*! Thank you for your kind words. It was a pleasure for me and my team to be part of your big day. All the best XOXO Janine -
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![Carla]()
Carla L. Sent on 18/07/2017We hired Janine for our hair and make-up for our wedding and we could not be happier. She made each woman feel special and look beautiful. She was ahead of schedule and we had a relaxing and fun day getting ready. Brides even get a touch-up kit to take to the venue with them. -
[Anonymous] Sent on 15/11/2016I would recommend I Do! Beauty Co. for anyone looking for makeup/hair artists for their special day. I had Kim do my makeup and Deanna for hair and they were fabulous. Janine was very helpful in arranging all my appointments and ensuring everything was set up for my big day. Professional company...great staff...great results!! THANKS LADIES! -
![Stefanie]()
Stefanie F. Sent on 27/10/2016Janine is amazing, has a great and talented team!! they did my make up for my best friends wedding, they did such a great job!! i contacted I do! beauty co. to do the make up for my engagement pics, and wedding - they recently did my engagement picture make up and i LOVED IT!!!!!!! such a great job and i highly recommend them to everyone! Amazing company! -
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[Anonymous] Sent on 16/10/2016I would not recommend I Do! Beauty Co. to any bride. I used 2 of their hair stylists / makeup artists on my wedding day this past summer, including for my mom and 6 bridesmaids.
When I look back through my wedding photos and videos I love everything, with the exception of my hair and makeup. I was happy enough with my makeup, but prefer most looks I've created myself. I was very unhappy with my hair. My mom and the majority of my bridesmaids felt the same way about their hair and makeup. In addition to the poor quality of their service, the biggest reason I would not recommend them to any bride is because of their professionalism.
The morning of the wedding the makeup and hair stylists were 45 minutes late arriving without any explanation or excuse. This delay threw off the whole morning and afternoon. The schedule Janine and I had agreed to in great detail was now meaningless and all the bridesmaids mornings had to be rearranged.
We had to try and reduce the amount of time for getting ready. We ran late which caused everything the rest of the afternoon to run late. Photos and video shoots were more rushed than planned, and our ceremony started late. As any bride can imagine, this is not something I wanted to deal with on my wedding day. I tried to not let it ruin my day, and it didn't stop me from having a great day, but it did take away from my day and is something I'm reminded of everytime I look back on my photos.
My experience with the company after our wedding day was no better. The lack of professionalism bothered me so much that I emailed the owner to let her know about my experience while on our honeymoon. I assumed she would provide some sort of resolution that would provide me comfort. Of course she did not.
Janine's initial response was more sympathetic, rather than apologetic. As if these things happen, and some of my bad experiences was my own fault. For example, Janine's response to her stylists being 45 mins late was that:
- she asked her artists to called ahead in that situation and apologizes if I didn't get the message
- she always builds some buffer into the schedule for these kinds of situations
- that her understanding was that the girls still completed all services by the agreed time of 1:30pm
There are three major things wrong with this response -
1. Yes I did receive their call, but calling to you are running 5 mins late is a very different thing than being 45 mins late the day of someone's wedding. They were not late because of traffic since they mentioned several times the amount of time it took them and it was normal travel time. So I can only guess they left late on my wedding day which threw everything off. I'm glad to see the $212 in travel fees I paid (for a 1 1/2 hour drive) went towards them sleeping in and being late.
2. I can't imagine any bride would find a vendor being 45 minutes acceptable. That is also a pretty big chunk of time to lose in a schedule when there are 8 women to get ready in 5 hours. With only a little more than 4 hours for getting, I find it hard to believe short cuts were not made! We knew 5 hours would be tight that is why I paid $150 extra to have 11 additional artist there the morning of my wedding to ensure short cuts didn't need to be taken.
3. And lastly, we had agree for all my bridemaids to be ready by 12:30pm, not 1:30pm. That is a pretty big difference.
After providing more detail to substantiate my claims, Janine expressed some remorse, but her response didn't provide any comfort. The service that Janine's company is providing in my opinion is the assurance to brides (like me) that they don't have to worry about the quality and professionalism of their stylists - that is her job. In my opinion, I Do Beauty Co. provided me with neither. In addition to being late, one of her stylists was always very unprofessional. I overheard her being rude and pushy with several of my bridesmaids and generally found attitude impacted the vibe of the entire bridal suite.
The owner offered to do my hair and makeup for free herself for any upcoming event - as long as she was available. But I would never trust them again for an important event. Why would I use this company again after they provided terrible service on probably the most important beauty day in my life?
And secondly, after a not so apologetic initial reply to my email, Janine refunded the hair stylist's tip that I had prepaid for. No other portions of what I paid for that day was refunded to me. Even though I did not receive what I paid for.
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