Reviews for Babylon Wedding Services
Reviews
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3.8 out of 5 rating
3.8 out of 5 rating
27 reviews
76% recommend it
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![Patty]()
Patty D. Sent on 14/03/2024Fantastic work!
Babylon wedding services is amazing. I used them for decor and they have a huge variety of things that you can see in store to get a feel for what you are actually going to pick! Very happy with their work. -
![Amanda]()
Amanda M. Sent on 12/03/2023Wedding/1st birthday
Highly highly recommend. We have been trying to get married since 2020. When pandemic hit everything was a mess. Trying to rescheduled not knowing what the future would hold, not knowing if vendors would have our new date. To our surprise, Rafi and team pulled through. They followed our entire journey with no hesitations, no price increases just amazing customer service. I can’t say enough good things about Babylon. When we finally got to say “I do” just a few weeks ago, they set up our hall. The decor was beautiful. They listened to everything we wanted. It brought the whole celebration together. Thank you thank you thank you from the bottom of our hearts. You don’t know how much it means to us that you went above and beyond to help us get to the final destination. We are forever grateful. We will definitely use you again for our future celebrations. -
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![Michelle]()
Michelle P. Sent on 09/10/2021Amazing !!!!!!!!!!
From the Decour to flowers such a beautiful atmosphere -
![Shantae]()
Shantae C. Sent on 11/08/2021Worst customer service I've experienced since planning my wedding!
Yesterday, my fiance, my wedding planner, and I had a 6:30 PM appointment for which we were on time. However, once it was our turn to sit down with the associate, she tells us that they have many appointments coming in and are behind. At the time, it was just my fiance, my planner and myself in the studio—no other clients/customers. The owner then shows up with another couple and sits down at a table nearby.
My appointment is going smoothly at first, but as more and more clients show up for their appointment, the more agitated the owner becomes. He then comes over to the associate we are working with (she is working off of the ONLY computer in the studio), and he keeps telling her to get up. Finally, she says, "we're not done". Which we were not.
She gets up. He sits down and says to us, "I need the computer. You have enough information. I need to help the other appointments now". Just like that. He doesn't even have the decency to see where we are with building our decor plan or try to humbly reschedule. Instead, we were met with coldness and aggression. All because he did not take the time to accurately plan out his appointments.
My planner tells him that we are only halfway through, and we waited a month for this appointment. He did not care. He says again, "we are behind!"
Now, if we've made an appointment, I do not understand what warranted him to practically throw us out. What I do know, though, is that professionalism, compassion and care for customers are lacking in this establishment.
I would not recommend this company to anyone! BEWARE. Don't waste your time like we just did. Even if they changed their attitude, the overbooking and then rushed approach to their customers doesn't deserve a dime from your wallet. Just imagine what kind of service you will receive on your wedding day if this is the first impression.
I am upset, and I am hurt, and I would hate for another unsuspecting couple to be treated this way. You've been warned.
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![Patripre]()
Patripre@Gmail.com Sent on 20/10/2020Great Sparkulars
The service we booked Babylon for were the indoor fireworks (sparkulars). Emails were answered on time and there were no issues in the booking process. The Greek gentleman that set the fireworks on the day of our wedding went above and beyond for us and we cannot thank him enough! Please send him our thanks on our behalf! Everything went great! -
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