Reviews for Studio Lumen
Reviews
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5.0 out of 5 rating
5.0 out of 5 rating
33 reviews
100% recommend it
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![Kimberly]()
Kimberly W. Sent on 26/08/2023Amazing work!
I found Studio Lumen to be very unique. Before they would let us book and pay, we had a zoom call to go over our vision for our wedding and the things that were important for us, styles we liked, etc. to make sure that we were a good fit for them. I truly appreciated this because so many others just wanted to take the money to book before even trying to have a discussion at all. Jean-Marc and Fawzia took time to get to know us and wanted to help tell our story. We booked an engagement session and we’re so happy with our photos. Jean-Marc arrived early both to the engagement shoot and on our wedding day. He worked hard to get literally hundreds of images and moments to remember. We got married in Banff and he was familiar with our venue and nearby photo spots. He helped us to avoid the crowds in Banff and was super organized, didn’t rush, and made sure to take all the photos we wanted. He even offered to stay later if we needed. Studio Lumen truly cares about you as the customer and Jean-Marc made us feel like friends/family. We are so happy to have found them and we would definitely recommend them! -
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![Corina]()
Corina I. Sent on 20/06/2022Exciting and making things easier for us!
Interested in our needs, building our story as they wanted to know us first;
We didnt felt them as pressure during the day!
Highly proffesional and very nice outcome pictures -
![Daela]()
Daela S. Sent on 05/09/2021Absolutely amazing!
Jean-Marc made us feel so comfortable throughout the entire process, from our first meeting, till the laat picture was taken. I can not recommend studio lumen enough! Thank you so much for being a part of our day! I cant wait to see the pictures! -
Karin N. Sent on 07/11/2020
Fantastic to work with!
I am so glad we chose Studio Lumen as our photographers. Gillian and everyone else we dealt with were fantastic to work with, and very flexible when we had to change our plans. Their style is exactly what we were looking for, and we had so much fun working with them! We've gotten so many compliments on our photos, and are happy to have our memories captured so beautifully.Studio Lumen's reply:
Thank you so much! It was such a pleasure to photograph part 1 of your wedding, and we can't wait for part 2! -
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![Roxanne]()
Rox F. Sent on 28/02/2020I like their “ninja moves”
Professionalism of the the Studio Lumen team is so exceptional. Jean Marc and Poppy are great! There are so much positive things to say about them. We feel that we are well taken cared of during the wedding. And not to mention, they were able to catch the our “real” emotions and the emotions of all the people in the event. You should not have second thoughts of getting their services. Promise, it will be worth it. 🥰🥰 -
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![MidnightAmythest]()
Amy L. Sent on 11/08/2019Amazing Photographers!
We had the privilege to work with the amazing Jean-Marc and Gillian for our wedding and we had an absolute blast. We always had prompt replies to emails and questions, and it was easy to see from the start (our first meeting) that they both love photography and wished to help make our wedding photography exactly what we wanted it to be. They were so much fun to be around that there was no awkwardness during the photo taking and their personalities were so bright and energetic. They also handled the kids and family very well, so that the many many family photos that we had to do were done in a flash. They were also very open to all our crazy photo ideas and gave just as many ideas in return. When all was said and done, we received our photos super quickly and there were so many! They gave us many options of key shots so that we could pick exactly which position or expression we liked best. We had such a great experience with them and are so happy with their work, we couldn't recommend them more!Studio Lumen's reply:
Thank you Amy and Evan for these amazing comments, it means so much to us to hear how your experience was and for you to share it. We both had such a great time with you! Thank you again for trusting us to photograph possibly the most important day of your lives! -
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Holly Sent on 17/12/2018
Wonderful to work with, beautiful photos!
Gillian and Jean-Marc were a pleasure to work with and made our wedding photography experience so smooth and fun! We purchased their small wedding 4-hour package with a principal and assistant photographer. As we lived out of town, Gillian and Jean-March were happy to meet me with me on Skype to answer any questions and talk about the vision for the day. They were really friendly, personal, professional and attentive and I was bowled over by the customer service. It's so important to have responsive vendors when planning a wedding! Moreover, their pricing was very good value and they had a number of package options depending on length of coverage, number of photographers etc.
I would really recommend paying for the additional photographer, as you get so many more photos from a different perspective. Very much worth the money.
Gillian and Jean-Marc kept in touch throughout the planning and answered any questions promptly. They were even lovely enough to ask a makeup artist for some advice for me, as I was doing my own wedding makeup and was worried about photo flash (not an issue, it turns out).
On the day, Gillian and her assistant photographer arrived well on time and were great fun to work with. They blended in and managed to capture everything as it was, which is exactly what we had asked for. They picked out a good spot for us to take some portraits with a mountain view, and showed a lot of concern for keeping me warm on the freezing cold day! They were good humoured and provided good direction to help us get good shots. They also kept everything on time and made sure we got to actually take part in enjoying our wedding day!
We received an online low-res gallery around 7 weeks after the wedding, followed by a USB stick with all the high-res copies (around 1200 photos) the week after.
The photos are beautiful and our friends and family loved them. The photos of our speeches/speech reactions in particular are priceless.
All in all, Studio Lumen made the photography one of the most stress-free and happy aspects of our wedding experience! -
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![Iola]()
Max I. Sent on 09/01/2018We can't thank Gillian and Jean Marc enough for their attentive work on our wedding photos. From the moment we met them we felt instantly connected. We were all on the same page right away. They bring their enthusiasm and expertise to the table and it was so easy to work with them. What they do is truly art and we made the best decision in working with them. Our photos were sent to us in a timely fashion and they are all pure magic. We can't wait to work with them again.
Thank you guys! We are so happy! -
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[Anonymous] Sent on 22/12/2016From the initial contact, we were delighted working with Marc and Gillian at Studio Lumen. They took the time to understand what our vision was for our wedding photography needs and didn't try to sell us on unnecessary or unwanted add-ons. They were responsive, timely, and did a sensational job capturing the best moments of our special day.
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