When we hired a wedding planner, we really weren’t sure what to expect. Enter Jessica - creative, impeccable taste, amazing advice, organized, assertive. She recommended amazing vendors, she designed a beautiful wedding, and she was always there to answer our questions.

I am terrible with decisions and design, and Jessica stepped in and made the wedding of my dreams. We got so many compliments! Plus, on the day I worried about NOTHING - Jessica and her team took care of everything and the day went seamlessly with no issues. She even designed and organized all our signage!!!

My husband is thrilled with Jessica as well. She saved us hours of research/reach out time and saved us some money along the way through keen suggestions. Plus she helped me be a calm, cool and collected bride.

We truly couldn’t have done it without her and appreciate so much everything she did for us! If you’re looking for a planner she’s the one.

We got married in a pandemic with moving restrictions in Ontario, Canada. Enough said, right? Wrong. Enter Jessica, who's innovative and thoughtful approaches catered to both our whims and made our New Years wedding a night to remember!!

Thanks for coming through Jessica, it meant the world to us that you were there from start to finish.

Best,
Brett

Jessica helped us plan our most perfect wedding day! We were recommended Bisous Events from my cousin who hired Jess for her wedding over 2 years ago. We got engaged October 2019, and she was one of the first people I called. From December 2019 – October 2020, Jessica had to plan and re-plan our wedding once the pandemic hit.

We got married on October 3rd 2020, and the BEST decision we made was having a planner. At the best of times wedding planning can be very stressful and then when you layer on a pandemic, the stress level doubles! We originally planned for a wedding of 225 people, and then had to cut down to 100. Jess held our hand through the entire process and reassured us that everything was going to be okay and that our vision of a modern glam wedding was going to come to life!

Jessica did a fabulous job coordinating with all our vendors the day of and superseded our expectations of GLAM! Every little detail was not missed! From the florals, to the decor, to all of the stationary, everything was just perfect! Thank you Jess and the Bisous team for making all of our wedding day dreams come true and for being so supportive during these unprecedented times. You were one of the best investments we made for our wedding day and if we had to do it all over again, we wouldn't change a single thing! #loveisnotcancelled #marrellieverafter

We just had our wedding about a week ago and Jessica is, in a word, amazing! It was the best night we've ever had, everything we've ever imagined or wanted, and 10000% completely stress free. Originally we had hired her on for partial planning, but halfway through we realised it was so worth it to pay a little extra to have her organise the rest of the stuff. My husband and I are not the most creative types, so it was great having Jess help create our vision. Because Jess was so experienced in what she does, she helped answer a lot of vendor-specific questions since she has worked with a lot of them before.

But the most impressive part about working with Jess was the final timeline that she had disseminated amongst the vendors and wedding party. Everything was so perfectly organised and everyone showed up on time. We even had time to relax before the ceremony because we were actually ahead of schedule. Our wedding party all knew their roles and I cannot emphasize enough how on time it all went.

Those who had a chance to meet Jess at our wedding have told us what a difference our wedding was because of our planner. I honestly don't think we could have pulled this off without her. It was so stress-free that I didn't even get any stress pimples before the wedding (which is always a bonus!). I really can't say enough good things about her - thank you so much Jess for the perfect wedding!

I'm so happy I hired Bisous Events as my wedding planner. Jessica and team put together such a beautiful wedding and I didn't have to worry about anything. I was actually able to just sit back and relax which is unheard of on your wedding day. If you want a stress free event executed seamlessly, hire bisous events!

I can't speak to Jessica as a wedding planner, but I can absolutely say I would never recommend her as a day-of-wedding coordinator. She has been a nightmare to work with, is extremely defensive, and unable to acknowledge when she is in the wrong.

Our wedding took place over two days, and Jessica did not show up for the entire second day (wedding ceremony/reception). Her dog fell ill the night before, and we completely understand this was an unfortunate circumstance and that dogs are considered to be a part of the family too. However, in such an event, Jessica did not notify me that she wouldn't be attending at all. It was only when I texted her in the morning that I found out. She also did not send a comparable coordinator which it explicitly states in the contract. We paid for 10 hours of experienced lead coordinator time, but she sent just two assistant level staff (our contract had an assistant to be with Jessica regardless), and neither of which were on our calls with Jessica since we started working with her. A number of things went wrong and our friends and venue coordinator had to pick up the slack to ensure we had a great day. Our issue is that we paid upfront for services that we did not receive. Following the wedding, we asked for a partial refund, and Jessica flatly refused, instead insisting that she should have charged us for other things (that we did not ask her to do, nor was brought up as being effort for her at the time). She completely dismissed our concerns and was negative, and condescending which is hard to believe given the situation.

Following the event, multiple vendors commented about the lack of experience and general knowledge of the events from the Bisous Events team. Key vendors were not even notified of the fact that she would not be in attendance for any part of the day. Following the wedding, we notified Jessica that we consulted with a lawyer about her breach of contract but that we'd like to resolve the issue fairly and amicably. Jessica responded through her lawyer; she threatened to sue us for defamation from fair comments made by OTHER people at our wedding and only offered us a small compensation if we agreed to be legally bound to never post negatively online about our poor experience. We can not believe how unprofessional Bisous Events is in their treatment of customers with fair claims and concerns, and will not be intimidated as we are not sure how many people she has potentially threatened to sue to have a negative review removed.

If you're thinking about Jessica for day-of-coordination, definitely consider a different vendor. We are happy to connect directly should there be any questions about any part of this review.

My husband and I were married on Saturday, June 9, 2018 and had hired Bisous Events as our wedding coordinator. I have previous experience in event management, so I wasn’t looking for a wedding planner but really needed someone to take care of the details leading up to the event and especially on the day of. I found Bisous Events listed as the wedding coordinator for a beautiful wedding that I saw in Wedding Bells magazine and I knew I had to reach out. My experience with Jessica from the beginning was very professional and welcoming. She was incredibly organized, providing me with several detailed lists of the specifics that she required from us to execute our event, and made it known that it was her priority to ensure that we simply enjoyed our day. She was also very flexible for our meetings in terms of where and when to meet. I would absolutely recommend Bisous Events to anyone who is looking for a company that is professional yet personal, detail-oriented, creative, and customer service driven to execute the details of their wedding. Thank you, Jessica, Kathryn and team, for allowing us the opportunity to enjoy our special day; it wouldn’t have been as stress-free as it was without your attention and support!

Aside from choice of the right bride and groom, booking Bisous Events was the best wedding decision we made! Immediately after we met with Jessica to discuss booking month-of planning services, we instantly felt a weight lift off and knew that we were in excellent hands.

There are so many pieces to pre-wedding and day-of organization/set up that just aren't known to people who are planning for the first time. Jessica steered us in the best directions and helped us streamline communications with vendors and maximize their services. She was always available to provide advice (responses within 24 hrs), and in the weeks leading up to the day asked us all the right questions to anticipate elements to help the day run smoothly.

Even if a venue provides a coordinator, their priorities can differ. Jessica and her team are there 100% for you and to advocate on your behalf and deal with any little hiccups that pop up in the day, allowing your guests to just enjoy. We got the feeling that she truly cared about our vision and making the event a success, making every effort to be involved with venue communications and key meetings over and above what was contracted for.

It also helped that Jessica has impeccable style and she and her team were meticulous in their work. The décor set up reflected our instructions perfectly (or expertly worked around any last minute hurdles).

As a financial investment, while the peace of mind and comfort on the day alone is worth it, we also felt that the service costs were recovered by her ability to help you focus on what is important to you and re-purpose / maximize décor pieces from the ceremony to the reception. Highly recommend!

Jessica was an outstanding day-of coordinator! She handled every detail flawlessly, ensuring the day went off without a hitch. Her organization and quick problem-solving made us feel at ease, allowing us to enjoy our wedding without any stress. We couldn’t have done it without her! Thank you so much!

🖤 Jessica is AMAZING. She made our dream wedding a reality. I really appreciated her attention to detail (she is a perfectionist) and how she consulted from beginning to end and executed our special day seamlessly. Also she is lovely to work with! I had a very specific vision and I can’t imagine using any other wedding planner. Jess is highly recommended - I wish I could give her more than 5 stars ⭐️!