Reviews for Crystal Water Weddings

Reviews

4.4 out of 5 rating

4.4 Good

4.4 out of 5 rating

36 reviews

88% recommend it

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• Quality of service
  4.4 out of 5 rating
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  4.4
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• Flexibility
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  4.4

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+7 User photos

• Rosey G. Sent on 14/03/2019
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  Destination Wedding - Panama Jack Cancun

  Victoria was wonderful to work with. She helped us find a resort in Cancun for our wedding, which turned out to be perfect. She also helped coordinate travel and accommodation for our 73 guest wedding and everyone found the process to be very easy working with her! I would definitely recommend her if you’re looking to plan a destination wedding!

  Victoria was wonderful to work with. She helped us find a resort in Cancun for our wedding, which turned out to be perfect. She also helped coordinate travel and accommodation for our 73 guest wedding and everyone found the process to be very easy working with her! I would definitely recommend her if you’re looking to plan a destination wedding!
• Kyla W. Sent on 29/01/2019
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  Wedding was perfect!

  I am so grateful we chose Victoria to help us plan our wedding. She was amazing to deal with, and always responded to my emails right away.
  
  Me and my husband both work a lot, so having all the details of our wedding taken care of made life much easier, and way less stressful.
  
  Our day was absolutely perfect, everything we both dreamed of, and we couldn’t have had it without Victoria!
  

  I am so grateful we chose Victoria to help us plan our wedding. She was amazing to deal with, and always responded to my emails right away.
  
  Me and my husband both work a lot, so having all the details of our wedding taken care of made life much easier, and way less stressful.
  
  Our day was absolutely perfect, everything we both dreamed of, and we couldn’t have had it without Victoria!
  

  Crystal Water Weddings's reply:

  Thank you so much for your kind words Kyla!
  It was an absolute pleasure to work on your destination wedding with you both. Wishing you a lifetime of love and happiness.
  Big smiles,
  Victoria :)
• Jen C. Sent on 21/11/2018
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  Made our destination wedding dreams reality

  Victoria was easy to work with, always available for quick calls when we were in a panic over something. She recommended our resort and their wedding team did an amazing job, and gave us our dream beach wedding. She coordinated people from all over Canada and things went smoothly overall! Thank you again Victoria!!

  Victoria was easy to work with, always available for quick calls when we were in a panic over something. She recommended our resort and their wedding team did an amazing job, and gave us our dream beach wedding. She coordinated people from all over Canada and things went smoothly overall! Thank you again Victoria!!

  Crystal Water Weddings's reply:

  Thank you very much for your review Jen! It was a pleasure to work with you on your destination wedding. Wishing you all the best!
  
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• Darryl P. Sent on 03/06/2018
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  Wedding in Cuba

  Everyone got there easily and the resort was great! Victoria was helpful booking guests who didn't want to go on the charter flight and was good at answering questions. She was always diligent about getting back to me.

  Everyone got there easily and the resort was great! Victoria was helpful booking guests who didn't want to go on the charter flight and was good at answering questions. She was always diligent about getting back to me.

  Crystal Water Weddings's reply:

  Thank you so much for the review Darryl. It was a pleasure to work with you on your Destination Wedding.
• Chelsey T. Sent on 05/02/2018
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  January 2018 Mexico Wedding

  Victoria was so awesome to work with. She gave us the best price for the resort we wanted. We had guests from all over the world (Canada, France and Australia) and she was able to accommodate us all! Our day was beyond perfect!

  Victoria was so awesome to work with. She gave us the best price for the resort we wanted. We had guests from all over the world (Canada, France and Australia) and she was able to accommodate us all! Our day was beyond perfect!
• Elise N. Sent on 05/02/2018
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  Destination Wedding in Cancun, Mexico

  We met with Victoria about a year and a half ago when we decided that we were going to have a destination wedding. At the first meeting, Victoria had brought great options for resorts to choose from, based off of the information we had provided to her. We chose one of the resorts Victoria had recommended as it could accommodate the potential wedding size we might have had. It was such a pleasure working with Victoria...she was always kind, easy to work with, encouraging, supportive, accessible, and caring. She was able to organize travel arrangements for 116 guests from across Canada and the US, making sure that we got the best deals possible and everything travel wise was arranged and lined up for us once we arrived. We would highly recommend Victoria to anyone who is looking at planning a destination wedding. Not only is she extremely knowledgeable, competent, capable and efficient, it felt like working with a friend. Thank you very much Victoria!!

  We met with Victoria about a year and a half ago when we decided that we were going to have a destination wedding. At the first meeting, Victoria had brought great options for resorts to choose from, based off of the information we had provided to her. We chose one of the resorts Victoria had recommended as it could accommodate the potential wedding size we might have had. It was such a pleasure working with Victoria...she was always kind, easy to work with, encouraging, supportive, accessible, and caring. She was able to organize travel arrangements for 116 guests from across Canada and the US, making sure that we got the best deals possible and everything travel wise was arranged and lined up for us once we arrived. We would highly recommend Victoria to anyone who is looking at planning a destination wedding. Not only is she extremely knowledgeable, competent, capable and efficient, it felt like working with a friend. Thank you very much Victoria!!

  • +4 Photos
• Julia S. Sent on 23/02/2017
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  My fiancé and I had contacted a few different vendors, however the moment we spoke with Victoria at Crystal Water Wedding we felt a calmness with how easy she made everything sound.. She took a list of everything we wanted for our wedding & guests, it was only within a day's that she had a list of resorts that would be perfect for us. She sent out all save the dates to our guests with all travel information and her personal contact. Victoria helped us every step of the way, her quick response to any and every question or concerns we had was amazing! (even when it was a few silly worries at 10pm in the evening) ;) She also was in constant contact with us and our guests for any and all needs required or sudden changes that needed to be made. When we realized we had over booked our reservation to our destination on one flight she was able to price match and find us the same deal with another airline, also provided us (bride & groom) with a few more perks to ensure our comfort and ease for travel. She was even in contact with us after our wedding to concradulate us and ensure everything went smoothly with guest travel and the wedding, also to see if she could do anything further for us! I can't express how awesome working with Victoria was, she was a pleasure and I strongly recommend her to anyone planning a destination wedding! Though the wedding is over, I'd have to say I'll miss being in contact with her! She is now planning one of my friends weddings!
  Thank you Victoria!!!

  My fiancé and I had contacted a few different vendors, however the moment we spoke with Victoria at Crystal Water Wedding we felt a calmness with how easy she made everything sound.. She took a list of everything we wanted for our wedding & guests, it was only within a day's that she had a list of resorts that would be perfect for us. She sent out all save the dates to our guests with all travel information and her personal contact. Victoria helped us every step of the way, her quick response to any and every question or concerns we had was amazing! (even when it was a few silly worries at 10pm in the evening) ;) She also was in constant contact with us and our guests for any and all needs required or sudden changes that needed to be made. When we realized we had over booked our reservation to our destination on one flight she was able to price match and find us the same deal with another airline, also provided us (bride & groom) with a few more perks to ensure our comfort and ease for travel. She was even in contact with us after our wedding to concradulate us and ensure everything went smoothly with guest travel and the wedding, also to see if she could do anything further for us! I can't express how awesome working with Victoria was, she was a pleasure and I strongly recommend her to anyone planning a destination wedding! Though the wedding is over, I'd have to say I'll miss being in contact with her! She is now planning one of my friends weddings!
  Thank you Victoria!!!

  Crystal Water Weddings's reply:

  Thank you so much. It was an absolute pleasure working with you!!
• Janine E. Sent on 23/02/2017
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  Working with this company has been an absolute nightmare! Courtney took ten months to take our deposit off. She finally did after many phone calls from us and the bride physically driving for 3 hours to meet with her. The wedding is two months away and I have not received an invoice or any travel details from her. Our last communication with her is to get our details to book our flights almost two months ago and we haven't heard from her since. Numerous other guests from this wedding have mentioned her inability to return a phone call or to correctly process payments. The brides parents wanted a set amount taken off their credit card each month. After three months of no payments and numerous unreturned phone calls and emails the entire amount for the three trips was taken off at once. Another guest had his flight booked out of a city which was across the country from his home. If I could I would give this company negative stars.

  Working with this company has been an absolute nightmare! Courtney took ten months to take our deposit off. She finally did after many phone calls from us and the bride physically driving for 3 hours to meet with her. The wedding is two months away and I have not received an invoice or any travel details from her. Our last communication with her is to get our details to book our flights almost two months ago and we haven't heard from her since. Numerous other guests from this wedding have mentioned her inability to return a phone call or to correctly process payments. The brides parents wanted a set amount taken off their credit card each month. After three months of no payments and numerous unreturned phone calls and emails the entire amount for the three trips was taken off at once. Another guest had his flight booked out of a city which was across the country from his home. If I could I would give this company negative stars.

  Crystal Water Weddings's reply:

  Hi Janine,
  I am truly sorry to hear of your poor experience with Courtney. I understand you have not traveled yet. Are you free to chat with me and provide your feedback?
  Victoria
  403-981-8444
• Natasha W. Sent on 06/02/2017
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  We hired Victoria to plan our destination wedding in Jamaica. Victoria was awesome to work with. She listened to what we wanted, helped us with our vision, and most importantly helped us with staying on budget. She recommended areas to save and to make the decor our own. Since many resorts offer basic linens and basic colors she made the suggestion to check out linen rentals in Calgary before going out. We met Victoria at the linen rental place and she helped us with our linen choices. We did end up renting and bringing the linens and such to the resort and let me say we got so many compliments from the wedding team there. This is just one example of Victoria ensuring our budget was a priority and that our wedding was the vision we wanted. Thank you so much Crystal Water Weddings (Victoria)

  We hired Victoria to plan our destination wedding in Jamaica. Victoria was awesome to work with. She listened to what we wanted, helped us with our vision, and most importantly helped us with staying on budget. She recommended areas to save and to make the decor our own. Since many resorts offer basic linens and basic colors she made the suggestion to check out linen rentals in Calgary before going out. We met Victoria at the linen rental place and she helped us with our linen choices. We did end up renting and bringing the linens and such to the resort and let me say we got so many compliments from the wedding team there. This is just one example of Victoria ensuring our budget was a priority and that our wedding was the vision we wanted. Thank you so much Crystal Water Weddings (Victoria)
• Kayla M. Sent on 21/11/2016
  5 out of 5 rating

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  My Fiancé and I decided to plan a destination wedding. However we did not want your traditional beach destination wedding. We contacted Crystal water weddings and was put in touch with Courtney Anderson. She was absolutely amazing and went above and beyond. Her service was worth more than what we paid in the planning fee as well as bringing Courtney with us.
  
  We wanted a destination where we could have a waterfall wedding that we could customize to our liking then go back to our resort for the dinner as we had small children who would be tired. Courtney found us an amazing destination at a great resort in Jamaica and a ceremony site at Konoko Falls. I had given Courtney what felt like a hundred pictures of exactly how I wanted everything to look. Courtney out sourced flowers, decoration, food, etc. from an independent company. This literally saved us thousands of dollars. We had originally quoted all of the flowers, decorations, food, etc. from the hotel which was more then double that of the independent company. Courtney also recommended a photographer, hair dresser and makeup artist who also blew away our expectations. Everything turned out much better then I imagined it could considering you do not get to see anything till day of. It really was our fairytale wedding thanks to Courtney.
  
  We did have a hiccup along the way due to Air Canada/Air Canada Vacation. Courtney handled all of it very professionally and not only was the problem corrected Air Canada Vacations compensated us thanks to Courtney.
  
  We would highly recommend Courtney to our friends and family and anyone who asks.
  
  Kayla Bolton

  My Fiancé and I decided to plan a destination wedding. However we did not want your traditional beach destination wedding. We contacted Crystal water weddings and was put in touch with Courtney Anderson. She was absolutely amazing and went above and beyond. Her service was worth more than what we paid in the planning fee as well as bringing Courtney with us.
  
  We wanted a destination where we could have a waterfall wedding that we could customize to our liking then go back to our resort for the dinner as we had small children who would be tired. Courtney found us an amazing destination at a great resort in Jamaica and a ceremony site at Konoko Falls. I had given Courtney what felt like a hundred pictures of exactly how I wanted everything to look. Courtney out sourced flowers, decoration, food, etc. from an independent company. This literally saved us thousands of dollars. We had originally quoted all of the flowers, decorations, food, etc. from the hotel which was more then double that of the independent company. Courtney also recommended a photographer, hair dresser and makeup artist who also blew away our expectations. Everything turned out much better then I imagined it could considering you do not get to see anything till day of. It really was our fairytale wedding thanks to Courtney.
  
  We did have a hiccup along the way due to Air Canada/Air Canada Vacation. Courtney handled all of it very professionally and not only was the problem corrected Air Canada Vacations compensated us thanks to Courtney.
  
  We would highly recommend Courtney to our friends and family and anyone who asks.
  
  Kayla Bolton

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