Worst Experience Ever
Breanna, the owner of “In This Moment Weddings” said upon our consultation that after our wedding we should review each vendor. She encouraged me to especially write the bad ones, as to quote her directly “too many reviews are fake in the wedding industry, we need honest reviews even if they are bad.” Ironic. I want to share my experience as a warning to other brides NOT TO HIRE Breanna.
My fiance and I had a very short engagement; we got engaged June 9, 2021, and were married August 28, 2021. Our wedding turned from a small COVID wedding, to the full 9 yards. When this happened I panicked. We all buckled down and were doing a great job at planning, but it was taking up every waking second of my life and I thought it would be easier to hire a professional. Breanna was amazing at selling her services and said even though I was a last minute bride, not to worry. She said she would do everything and my only job was to pay the vendors; “all the bride has to do is show up and say I do.” To have someone coordinate the vendors and ensure the little details on our wedding day were taken care of, were the biggest reasons I hired Breanna. Unfortunately, hiring Breanna as my wedding planner actually made planning my wedding more exhausting and frustrating. The ONLY things that went wrong at our wedding were the tasks Breanna was responsible for:
-It was near impossible to get Breanna to call the vendors and coordinate. I had to essentially force her to call vendors on my behalf, and when I would ask I would receive attitude from her “it’s probably easier for you to call since you’ve already been in contact with them.” To make matters worse Breanna would give me instructions on who to coordinate “make sure ______ is there at 11:30 am sharp,” “for chairs tell them they need to be finished setting up by 1:30.” This was what I had hired her to do, not the other way around?
-Breanna did not confirm my timeline with the vendors. The only thing she did was send an email 3 days before my wedding, and did not touch base to ensure the email was received. My make-up artist said the email ended up in her junk folder (luckily I touched base with everyone to make sure they would be there).
-We asked Breanna to arrange a canoe at Bowness park for us to take our wedding photos in and she said she would take care of it- they had no idea we were coming. We ended up having to wait over half an hour in line for a canoe while scrambling to find photo ID to rent one- which we did not know we needed.
-I had hired a decorator when I was planning on my own, and Breanna preferred I used her decorator instead. Her decorator would not get back to me or give me quotes, and promised things that she did not have. Five days before my wedding I still had no idea about decorations, and Breanna was no help. She just recommended I go back to the decorator I was first working with. Another fine example of how Breanna actually set my wedding planning backwards. Luckily, my first decorator ended up saving the day. Stephanie at “Lavish Linen and Decor Rentals” ended up setting up all of my tables/ decor and did more wedding planning for me than Breanna herself.
-Breanna made me feel like I was an inconvenience to her the entire time. When Breanna dropped the ball on coordinating an important quote I needed, her response was “unfortunately I can’t read minds lol.” Quite unprofessional. The sound system at the reception hall was complicated and I had to convince her to test it in advance “I also can't come into the city a 3rd time for the wedding.” Not sure why her business is based in Calgary if she doesn’t like driving into the city. Getting her to help me with anything was like pulling teeth.
-In her contract it says “help with the queuing of music and bridal party entrance.” Our wedding music kept cutting out, the wrong songs were played at the wrong time.. it was a disaster. She turned to my maid of honor who was waiting to walk down the aisle and said with attitude “this is why people should hire a DJ.” I did hire a DJ, based upon her recommendations. She specifically told me not to hire one before the dance because she would take care of everything. Any time something went wrong, Breanna would blame someone else and not take responsibility. I would have hired a DJ for the ceremony if she told me to.
-In her contract it says she assists with the timing for the cutting of the cake. I even paid the caterer to cut the cake for me, and it was never done. I ended up taking home my entire wedding cake and not a single guest was served cake after my husband and I took photos with it. She did not make sure anything went smoothly that day or on time- my bridal party ended up being responsible for everything.
-While we were taking photos at Bowness park, my MC was calling my maid of honor to ask what time dinner was, because Breanna was not answering her phone and was nowhere to be found. They were calling from the reception hall, where was Breanna?
I could write a review that is ten times longer than this with every unfulfilled promise, or ways in which Breanna showed zero attention to detail or care for my wedding, but my point in writing this review is to warn brides NOT TO HIRE BREANNA. I cannot emphasize how much smoother my wedding would have been had I not of hired Breanna.