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Reviews for Lavish Limousines

Lavish Limousines

Lavish Limousines

Toronto, Ontario
3.6 out of 5 rating, 17 reviews
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Reviews

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3.6 out of 5 rating
3.6 out of 5 rating
17 reviews
72% recommend it
  • Quality of service
    3.5 out of 5 rating
  • Response time
    3.7 out of 5 rating
  • Professionalism
    3.5 out of 5 rating
  • Value
    3.6 out of 5 rating
  • Flexibility
    3.6 out of 5 rating

Awards

17
  • N
    Neha Sent on 19/08/2023
    4 out of 5 rating
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      5.0 out of 5 rating
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      3.0 out of 5 rating
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      4.0 out of 5 rating
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      4.0 out of 5 rating
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      4.0 out of 5 rating

    Amazing Experience

    Booked the 50 pass party bus for my mate’s bachelor party !! Excellent company to work with ! The bus was as crisp as shown on website , great music , driver kept it professional with time .. great job guys

    Lavish Limousines's reply:

    Hi Neha,
    Thank you for taking the time to share your positive experience with our business. We are pleased you received superior service from our company. Lavish limousine takes pride in giving priority to their customers and looking after their needs. It has been a pleasure serving you. We always strive to exceed our customers’ expectations and meet their requirements. We also appreciate your feedback; it’s what keeps us improving. Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.
  • M
    Mehnoor K. Sent on 19/08/2023
    5 out of 5 rating
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    Excellent and marvellous

    Rented with this company for wine tour . We chose the 50 pass party bus ! Spectacular bus I must say !!!! the service spoke for itself , the whole team really works on your reservation personally

    Also A shout out to our driver Peter !! Extremely cooperating , well mannered and professional

    Lavish Limousines's reply:

    Hi Mehnoor,
    Thank you for taking the time to share your positive experience with our business. We are pleased you received superior service from our company. Lavish limousine takes pride in giving priority to their customers and looking after their needs. It has been a pleasure serving you. We always strive to exceed our customers’ expectations and meet their requirements. We also appreciate your feedback; it’s what keeps us improving. Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.
  • H
    Harman K. Sent on 19/08/2023
    5 out of 5 rating
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    Great and fantastic

    Booked the hummer for night out !! Loved the limo ! It was just perfect fir the night . we got a little late with the return pick up but the driver Alec was so kind and gave us extra over the service 30 mins for free ! this is the kind of team and company you want to work with who are accommodating to situations ! Will definitely book with this company again.Booked the hummer for night out !! Loved the limo ! It was just perfect fir the night . we got a little late with the return pick up but the driver Alec was so kind and gave us extra over the service 30 mins for free ! this is the kind of team and company you want to work with who are accommodating to situations ! Will definitely book with this company again.

    Lavish Limousines's reply:

    Hi Harman,,
    Thank you for taking the time to share your positive experience with our business. We are pleased you received superior service from our company. Lavish limousine takes pride in giving priority to their customers and looking after their needs. It has been a pleasure serving you. We always strive to exceed our customers’ expectations and meet their requirements. We also appreciate your feedback; it’s what keeps us improving. Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.
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  • Lynette
    Lynette K. Sent on 26/07/2023
    5 out of 5 rating
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      5.0 out of 5 rating
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    Great limo services - highly recommend 😊

    Our limo driver, Kevin, provided professional services and got us to each requested location promptly and safely. There was a bottle of sparkling grape juice provided after the wedding ceremony.

    Lavish Limousines's reply:

    Hi Lynette,

    Thank you for leaving the wonderful review. All of our staff are trained to deliver elite service for all of our clients. We are glad to hear that you were satisfied with out service, and we look forward to serving you again in the future!
  • R
    Roni Sent on 18/09/2022
    5 out of 5 rating
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    Great Service!!!

    Thank you to @lavish_limousine for providing great service! Special shout out to the driver of the RR Phantom, who drove me The Bride 👰🏽‍♀️ and to the driver of the shuttle car, Lincoln Stretch Limo for our guests! 🥰🇨🇦

    Lavish Limousines's reply:

    Hi Roni,

    Thank you for take the time to leave us a review. We are so pleased to hear that you had a great time with us! Congrats on your wedding - we hope to serve you again in the near future!
  • Shelby
    Shelby B. Sent on 15/07/2022
    5 out of 5 rating
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      5.0 out of 5 rating
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    Great time! Great service!

    On time, easy going, and a great time! We used them for our wedding to take the groom / bride to the venue and to bring us home at the end of the night. They made transportation stress free and flawless!

    Lavish Limousines's reply:

    Hi Shelby,
    Thank you for taking the time to share your positive experience with our business. We are pleased you received superior service from our company. Lavish limousine takes pride in giving priority to their customers and looking after their needs. It has been a pleasure serving you. We always strive to exceed our customers’ expectations and meet their requirements. We also appreciate your feedback; it’s what keeps us improving.
    Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.
  • C
    Celeste Sent on 16/08/2021
    1 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating

    Absolute worst limo company!

    We selected this limo company for a funeral actually and to be honest I’m not one to post reviews but this one deserves to be posted to warn others. They were friendly during the booking processes and promised me a full refund if I was not satisfied. This was one reason we selected them as we were impressed with their confidence in their level of service. The limo windshield was cracked all across from end to end in multiple places and all the windows were dirty. When I asked about the windshield I was told by the driver that this was the only limo available (I was later told by management on the way to pick us up a stone hit the windshield, so which is it?).
    The AC was also not working properly and although we asked multiple times for it to be adjusted it was not so we were left sweltering in the heat for hours.
    Lastly the driver would often leave and be unreachable by phone while we waited for him. All in all it was one of the worst experiences I’ve had with a transport service. To add insult to injury, when I complained it took multiple calls/emails just to get a response (that is if they even respond at all!). Overall I was very disappointed in not only the service on that day but also their customer service, particularly after they promised a full refund initially. Be forewarned, you likely won’t get what you paid for!
  • J
    Jessica W. Sent on 22/05/2021
    5 out of 5 rating
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      5.0 out of 5 rating
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      5.0 out of 5 rating
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    Very easy to deal with

    We found Lavish Limos through our wedding planner and found they were very easy to deal with. Day of, we had the owner as our limo driver and he was extremely accommodating and friendly. Our limo was on time, clean, and they even helped accommodate a last minute change (since we originally booked a stretch limo but due to COVID restrictions we went with another option). Wouldn't hesitate to book them again if needed!

    Lavish Limousines's reply:

    Hi Jessica,
    Thank you for taking the time to share your positive experience with our business. We are pleased you received superior service from our company. Lavish limousine takes pride in giving priority to their customers and looking after their needs. It has been a pleasure serving you. We always strive to exceed our customers’ expectations and meet their requirements.
    Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.
  • R
    Rini R. Sent on 06/04/2021
    1.4 out of 5 rating
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      1.0 out of 5 rating
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      3.0 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating
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      1.0 out of 5 rating

    Labor Day 2019

    This is a belated post, but it needed to be done - the worst transportation service I have ever encountered, whether it be limos I've been in for other weddings or my own.

    We had booked roundtrip service from our wedding venue to our photoshoot, and then to our hotels on Saturday, August 31, 2019. First of all, the driver was late. And by late I mean more than 45 minutes late. When the driver finally arrived, he immediately asked for payment. No apology that he left an entire wedding party standing in the hallway for almost an hour as the venue is trying to clean up. And we just spent thousands of dollars on a wedding with 250+ guests - do you really think we're going to stiff you on a few hundred bucks? Anyway, after we paid him (in an envelope, as we did with all of our respected vendors), the driver took the bills out and counted it in front of everyone before he would get back into the driver's seat. He didn't help anyone get into the limo, let alone me (the bride), and then proceeded to tell us that he didn't have any ice or cups for our champagne. You're over 45 mins late and you don't even come prepared?! So what was supposed to be a fun, boozy ride to our photo shoot turned out to be dry and frightening, as he sped to the photo location so fast that we slid across our seats and had to hold onto each other/doors to keep from falling right off. We had to yell at him to slow down.
    On the return, he tried to drop us off at one stop (we had paid for two) because our time was "up," even though HE didn't arrive on time and therefore caused us to go over our timeslot.

    I regret not getting his name or writing the limo company after, but our wedding planner was "in the know" and hopefully passed on the message. But if you're looking for reliable, PROFESSIONAL service, do not go with Lavish Limo (or at least not the driver who we had the displeasure of riding with)!
  • Kelly
    Kelly B. Sent on 20/03/2020
    5 out of 5 rating
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    Very happy with this company

    Lavish limo was easy to deal with, they gave me prices right away and when I needed to change a few things they were happy to adjust to my needs.
    Very happy with their service and price.

    Lavish Limousines's reply:

    Hi Kelly,
    Thank you for taking the time to share your positive experience with our business. We are pleased you received superior service from our company. Lavish limousine takes pride in giving priority to their customers and looking after their needs. It has been a pleasure serving you. We always strive to exceed our customers’ expectations and meet their requirements. We also appreciate your feedback; it’s what keeps us improving. Thank you again for choosing us. Looking forward to having you as one of our valued customers for many years to come.
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