Reviews for Mermaid Luxury Limo - Hamilton
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
14 reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
14
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Jaclyn P. Sent on 11/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ensuring safety
We had such a lovely driver for our wedding party transport. She was friendly and put up with a bunch of loud hooligans just happy to be there. Where she really excelled was when my sister in law missed the guest shuttle, and she drove them to the hotel block. Was kind of her to ensure that my sister got to the hotel safely.
The vehicles were clean and exactly as advertised.We had such a lovely driver for our wedding party transport. She was friendly and put up with a bunch of loud hooligans just happy to be there. Where she really excelled was when my sister in law missed the guest shuttle, and she drove them to the hotel block. Was kind of her to ensure that my sister got to the hotel safely.
The vehicles were clean and exactly as advertised. -
Quality of service
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Danielle E. Sent on 15/11/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great affordable limo service
Super responsive team leading into our day. Our driver was professional, kept us on schedule and we felt the service was a great price!Super responsive team leading into our day. Our driver was professional, kept us on schedule and we felt the service was a great price! -
Quality of service
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Paul Sent on 08/07/20232 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Sub-par experience
My wife and I used Mermaid Limo for our wedding. As far as timing is concerned, they were good. They showed up on time and we were able to get to our destinations on time. However, the rest of the experience was lacking. The limo itself was in desperate need of repair - door trim was falling of the inside, the air conditioning controls didn’t work (we got cool air, but couldn’t control via controls in the back), and the overall quality of the limousine itself was disappointing. There was no ice for the bottle of champagne either so it was warm to drink. The driver was also just OK. Again, he showed up on time but seemed a bit loopy. Also, when we arrived at the venue we were still taking pictures of the wedding party leaving the vehicle and he wasted no time approaching my wife to sign off on the paperwork before we’d even had a chance to determine if anyone needed a ride home. He did the same to me, and we were made to feel rushed and pushed aside. Honestly, I’d like to recommend their service, but I just can’t because it was just sub-par for what you’d expect on your wedding day.My wife and I used Mermaid Limo for our wedding. As far as timing is concerned, they were good. They showed up on time and we were able to get to our destinations on time. However, the rest of the experience was lacking. The limo itself was in desperate need of repair - door trim was falling of the inside, the air conditioning controls didn’t work (we got cool air, but couldn’t control via controls in the back), and the overall quality of the limousine itself was disappointing. There was no ice for the bottle of champagne either so it was warm to drink. The driver was also just OK. Again, he showed up on time but seemed a bit loopy. Also, when we arrived at the venue we were still taking pictures of the wedding party leaving the vehicle and he wasted no time approaching my wife to sign off on the paperwork before we’d even had a chance to determine if anyone needed a ride home. He did the same to me, and we were made to feel rushed and pushed aside. Honestly, I’d like to recommend their service, but I just can’t because it was just sub-par for what you’d expect on your wedding day. -
Quality of service
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Victoria A. Sent on 01/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Mermaid Luxury Limos
Had a great experience with Mermaid Luxury. Our driver was very pleasant and on time, and was patient with us as we rushed around and were tried to keep everything on time on our end. Everything was super simple and convenient, and we would definitely recommend their services in the Hamilton area!Had a great experience with Mermaid Luxury. Our driver was very pleasant and on time, and was patient with us as we rushed around and were tried to keep everything on time on our end. Everything was super simple and convenient, and we would definitely recommend their services in the Hamilton area! -
Quality of service
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Iryna K. Sent on 31/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Efficient and beautiful!
Mermaid Limo was on time, efficient, and our driver was a sweetheart! Affordable compared to other companies with top-notch service still! Beautiful interior, clean, and the sparkling wine was a lovely touch after our ceremony!
Only comment for improvement would be to have the AC working a little better (it was very hot in August!) and to have the sparkling wine on ice (it was lukewarm unfortunately).
10/10 would recommend still, we had the perfect day with Mermaid Limo!Mermaid Limo was on time, efficient, and our driver was a sweetheart! Affordable compared to other companies with top-notch service still! Beautiful interior, clean, and the sparkling wine was a lovely touch after our ceremony!
Only comment for improvement would be to have the AC working a little better (it was very hot in August!) and to have the sparkling wine on ice (it was lukewarm unfortunately).
10/10 would recommend still, we had the perfect day with Mermaid Limo! -
Quality of service
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Corynn S. Sent on 30/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
August 7th 2022
We hired two limos from Mermaid limos to take us to our wedding venue. They were on time for both myself and my husband. Anytime time we had a question or had to change our order, customer service was always quick to respond. Just wished the Bluetooth worked in both limos! Overall great service!We hired two limos from Mermaid limos to take us to our wedding venue. They were on time for both myself and my husband. Anytime time we had a question or had to change our order, customer service was always quick to respond. Just wished the Bluetooth worked in both limos! Overall great service! -
Quality of service
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Maja M. Sent on 28/06/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Got us to the church on time
The driver was very professional and flexible with our multiple trip needs. He handled both getting the guests to the event and safely returned them to the hotel afterwards throughout the night. The bus was very clean.The driver was very professional and flexible with our multiple trip needs. He handled both getting the guests to the event and safely returned them to the hotel afterwards throughout the night. The bus was very clean. -
Quality of service
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Mercedez Sent on 25/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service!
The team at Mermaid Limo made the planning process so easy. They were very responsive and helped determine the exact service and vehicle we needed based on our wedding day. They were on-time for the arrivals, knew exactly where they were going, and made the transfers super seamless. Thank you!The team at Mermaid Limo made the planning process so easy. They were very responsive and helped determine the exact service and vehicle we needed based on our wedding day. They were on-time for the arrivals, knew exactly where they were going, and made the transfers super seamless. Thank you! -
Quality of service
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Claudia P. Sent on 23/05/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Limousine for wedding
Mermaid was great to work with through the whole wedding process. The driver was amazing and fun!Mermaid was great to work with through the whole wedding process. The driver was amazing and fun! -
Quality of service
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Carling P. Sent on 26/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happy Customer
We used the 30 passenger limo bus four our November 2021 wedding and were very happy with the service. The price was reasonable and we received a discount for having an off season wedding. The bus was clean and in great condition and the driver was great as well. Would highly recommend.We used the 30 passenger limo bus four our November 2021 wedding and were very happy with the service. The price was reasonable and we received a discount for having an off season wedding. The bus was clean and in great condition and the driver was great as well. Would highly recommend. -
Quality of service
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