This vendor did a beautiful job with the photos and video. We really appreciated them at the wedding that day, they were laid back and helped everyone feel comfortable and directed us with some good poses and other things for the pictures and video. The pricing was very reasonable and it was one of the big reasons we chose them as well as the package of photo and video together and how laid back they were.
While I appreciate a lot of that, the issue we ran into is a bit of a lack of professionalism when it comes to communication and the delivery of the photos and video in a timely manner.
The contract had 3 options for payment that included an option to pay a portion 2 weeks before the wedding and a portion 2 weeks after; OR, to pay the remaining portion upon delivery of the photos but then up front cost would’ve been more. Anyway, we chose the pay within 2 weeks of the wedding option; I wish we had chosen the payment upon delivery of photos and video. The contract stated 8-12 weeks for delivery and we received the photos 22 weeks after the wedding. The videos came by YouTube almost 30 weeks after and it wasn’t all of them, the final video came another couple weeks after that. We just received our usb stick with all of our media here in mid May, 8 months after the wedding.
While I appreciate we did finally receive everything and they were great to work with on the day, I can’t help but feel like there would’ve been more incentive for them to finish the editing had we opted for the payment upon receipt option. We paid in full within 2 weeks after our wedding as was agreed upon and waited a very long time with no communication from them for the delivery. I had to reach out every single time for the update. It has left what was a great experience feeling like a poor one. We are happy with the final product and would recommend if you choose to work with them to choose the payment upon receipt option.

Chris and Sarah are extremely friendly people who captured our day perfectly. Their editing style is exactly what I imagined and they did a great job at capturing the long list of things we requested. They give an aura of calm and it’s very easy to feel comfortable in their presence. Thank you for capturing our day so well!

We were so nervous about being on video, but Chris and Sara made it so easy. They helped us feel comfortable and confident in front of the camera. It was so nice getting to spend our big day with them. They were even accommodating of day of anxieties - highly recommended for video or photos. Thanks guys!!

I cant express how happy I am about our photos and videos! Sarah and Chris are so talented at what they do! I hate getting my photo taken and Sarah always made the extra effort to keep me comfortable and catch candid moments of pure happiness. They are both such wonderful people to work with, they made it all so easy, even when organizing large group photos. Even at the end of their time in the evening they stayed to sneak a few more photos of the reception! The quality of their work is beautiful! We love all our photos and videos, more than we were expecting. Highly recommend, and I wont hesitate to hire them again to capture treasured moments in the future.

Sara and Chris of Out of Step Productions are the amazing artists that created our wedding video. They are thoughtful with how they communicate, especially with Sara explaining the process of producing a video that will fit into your vision. A lot of small pieces help create your story and they documented our wedding day really well by piecing together all those special, intimate moments. They were also very open-minded when I requested adding a touch of home video-style snippets to our video. They also really know to ask the right questions so they can get as close as possible to your vision. During our wedding day, they made us feel comfortable and excited! They made everyone in the video looked so good! We are so glad we booked Out of Step Productions because they are professional, fun, and delivered a wonderful memento that we will keep watching multiple times over the coming years.

Loved working with Sara and Chris for our engagement and wedding shoot! I gave them a few notes of what I would like and they snapped every angle of the best moments of our 2 special days! ⭐️⭐️⭐️⭐️⭐️

Chris and Sara from Out of Step Productions made our wedding day the most perfect and magical day we could have ever imagined. They were there for us every step of the way, and are truly the kindest and most genuine people out there. We feel so lucky to have had them as our wedding photographers and videographers. They made us feel comfortable in front of the camera with their natural demeanor, and created memories for us that will last a lifetime. But not only were they kind and monumental in creating a positive experience, they went above and beyond and are extremely talented in what they do. The photos and videos they created are more perfect than I could have ever imagined. I will recommend them to all of my friends and family, as I cannot imagine a more perfect team.

Chris and Sara were great to work with and did an amazing job capturing our wedding! We are so happy with how our video turned out and can now relive that beautiful day over and over!

There are no words to properly praise this amazing duo!!!!! Sara & Chris are so incredibly friendly, very responsive to messages, and their price-point is very fair. Every step of the way I found them both to be so easy to work with. Their chemistry as a couple really helps make the mood happy & light. They worked exceptionally well with our photographer too! I have to specifically mention the amazing skill that Sara has when giving direction. She has this uncanny ability to give direction to get the shot she wants for her video, without you feeling like you're being directed or corrected. One thing she specifically said to me was "I love this raw emotion you're showing, could you show it two steps to the right?" It made me giggle but didn't take away from how I was feeling getting that first look of myself in my dress. You WILL NOT regret snagging this couple for your wedding day videography (they do photography too FYI!). My husband and I honestly could go on forever about how exceptional these two are & how lucky you'll be to have them included in your day. Thanks Chris & Sara!!!!!

I can’t even explain how thrilled we were with Sara and Chris’ video they created for our wedding. Not to mention they were so personable and professional.

It was very last minute of us to want videography of our ceremony but they both made it work and created something even better than we expected.

15/10!! I can’t recommend them enough.

THANKS SARA AND CHRIS.