Reviews for POWERPACK IMAGES Cinematography & Photo Booth Rentals

Reviews

• Priya B. Sent on 24/02/2023
  1.6 out of 5 rating

  1.6
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Response time
    1.0 out of 5 rating
    1.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    2.0 out of 5 rating
    2.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Did not feel prioritized as clients

  We had our wedding back in end of May 2022. Theron was super responsive in the early stages of booking and everything went smoothly during the event. However, after the fact, we waited 8 months for our edited footage. In that, one entire event video was corrupted, our highlight reel had staticky audio. The quality of work was poor. When we reached out, we were informed that Theron himself did not edit the videos, but would the second time around. We again received our videos, but the highlight reel was not fixed, the audio was faster than the video in the edited versions of one of our events and our first dance song was completely overlayed incorrectly. It was like they did not watch the videos back before sending them to us. We reached out again and were told the fixes would be made, but they had no time to hop on the phone to discuss the edits. It's been 2 months since then with no response. This was our wedding video and we're super disappointed with the result.

  We had our wedding back in end of May 2022. Theron was super responsive in the early stages of booking and everything went smoothly during the event. However, after the fact, we waited 8 months for our edited footage. In that, one entire event video was corrupted, our highlight reel had staticky audio. The quality of work was poor. When we reached out, we were informed that Theron himself did not edit the videos, but would the second time around. We again received our videos, but the highlight reel was not fixed, the audio was faster than the video in the edited versions of one of our events and our first dance song was completely overlayed incorrectly. It was like they did not watch the videos back before sending them to us. We reached out again and were told the fixes would be made, but they had no time to hop on the phone to discuss the edits. It's been 2 months since then with no response. This was our wedding video and we're super disappointed with the result.
• Laura S. Sent on 05/04/2021
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great flexibility during Covid

  Theron was very flexible with our ever changing plans due to Covid-19. He was very professional and ensured that our ceremony was captured beautifully. The video package we received was customized and he went above and beyond for us.

  Theron was very flexible with our ever changing plans due to Covid-19. He was very professional and ensured that our ceremony was captured beautifully. The video package we received was customized and he went above and beyond for us.
• Laura H. Sent on 06/10/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent videographer

  Theron and Alison were great to work with. They were very professional, unobtrusive or intrusive while filming. I have not received the video yet, but I'm confident it will be spectacular.

  Theron and Alison were great to work with. They were very professional, unobtrusive or intrusive while filming. I have not received the video yet, but I'm confident it will be spectacular.
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• Shireen A. Sent on 21/01/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Video & Photo Booth

  We used Powerpack Images for our wedding for both videography and photo booth services. Theron is extremely professional with following up with any questions we had in a timely manner and blended in perfectly with our wedding. I couldn't believe the amazing shots he was able to capture on special day! The photo booth added an extra bit of excitement for not only us but our guests of all ages! Thank you Powerpack Images for capturing our wedding memories that will last us a life time!

  We used Powerpack Images for our wedding for both videography and photo booth services. Theron is extremely professional with following up with any questions we had in a timely manner and blended in perfectly with our wedding. I couldn't believe the amazing shots he was able to capture on special day! The photo booth added an extra bit of excitement for not only us but our guests of all ages! Thank you Powerpack Images for capturing our wedding memories that will last us a life time!
• Jordan T. Sent on 06/11/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Awesome quality at a very reasonable price. Theron Henry and his assistants daughter and wife were a very professional team. Loved the fact they showed up early for us getting ready in tshirts with company logos! The video was perfect with speeches a highlight portion and the main video. Also loved getting the raw footage for some laughs and things we forgot happened to be remembered forever! Hardly noticed them during the day but the footage shows they were sure everywhere! They stayed later then we planned for and were not charged extra!!!
  Gail and I highly recommend Powerpack images!!!
  https://weddingful.com/vendors/powerpack-images-video-photo-booth-rentals
  https://www.facebook.com/theron.henry.7?hc_location=ufi
  Jordan Trznadel

  Awesome quality at a very reasonable price. Theron Henry and his assistants daughter and wife were a very professional team. Loved the fact they showed up early for us getting ready in tshirts with company logos! The video was perfect with speeches a highlight portion and the main video. Also loved getting the raw footage for some laughs and things we forgot happened to be remembered forever! Hardly noticed them during the day but the footage shows they were sure everywhere! They stayed later then we planned for and were not charged extra!!!
  Gail and I highly recommend Powerpack images!!!
  https://weddingful.com/vendors/powerpack-images-video-photo-booth-rentals
  https://www.facebook.com/theron.henry.7?hc_location=ufi
  Jordan Trznadel
• Sara C. Sent on 10/09/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Honestly, they captured our day perfectly. They got footage of the wedding that I didn't even realize they were there for. Highly recommended. They went over and above for us on the day of the wedding and continued afterwards until the final product was complete. Great value for price. Amazing quality and such nice people. Thank you power pack images.

  Honestly, they captured our day perfectly. They got footage of the wedding that I didn't even realize they were there for. Highly recommended. They went over and above for us on the day of the wedding and continued afterwards until the final product was complete. Great value for price. Amazing quality and such nice people. Thank you power pack images.
• Elena S. Sent on 02/03/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I would highly recommend using power pack images to any of my family and friends. They were very professional, had great props to use for the photo booth that made it fun and the guests enjoyed taking a memorable piece of the wedding home with them. I will definitely be using power pack images for all my future functions and events.

  I would highly recommend using power pack images to any of my family and friends. They were very professional, had great props to use for the photo booth that made it fun and the guests enjoyed taking a memorable piece of the wedding home with them. I will definitely be using power pack images for all my future functions and events.
• 
  [Anonymous] Sent on 27/10/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  My husband and I were very pleased with their work. They captured all the beautiful moments of our wedding day. I will definitely recommend them to my family and friends.
  

  My husband and I were very pleased with their work. They captured all the beautiful moments of our wedding day. I will definitely recommend them to my family and friends.
  
• 
  [Anonymous] Sent on 14/03/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We used POWERPACK IMAGES for our wedding last year, and couldn't have been more happier with their services, price, and final product. They were very accommodating, professional, and provided our video within the time frame they said they would. The quality of our video was great! Will certainly recommend them to friends, and family.

  We used POWERPACK IMAGES for our wedding last year, and couldn't have been more happier with their services, price, and final product. They were very accommodating, professional, and provided our video within the time frame they said they would. The quality of our video was great! Will certainly recommend them to friends, and family.
• Tracey L. Sent on 21/01/2013
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We found Theron and his company to be very professional and very friendly. They blended in with our guess and became an integral part of our day. He captured the feeling of our special day and the love and happiness felt by us and our guests. We would not hesitate to recommend this company to anyone looking for excellent service and a quality product.

  We found Theron and his company to be very professional and very friendly. They blended in with our guess and became an integral part of our day. He captured the feeling of our special day and the love and happiness felt by us and our guests. We would not hesitate to recommend this company to anyone looking for excellent service and a quality product.

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