Reviews for The Hare Wine Co.
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4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
11 reviews
88% recommend it
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Quality of service 4.4 out of 5 rating
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Response time 4.4 out of 5 rating
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Professionalism 4.4 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
Awards
11
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User photos
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Heather Sent on 15/10/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful wedding location
Thank you so much to everyone at Hare! We had a wonderful wedding day. The entire team was so helpful and accommodating when we had to change to plan B (indoors due to rainy weather). Leading up to the event, sometimes communication via email wasn’t as quick as it could have been; however, with one wedding planner doing multiple weddings a weekend I totally get it. On the day of, everything was perfect and we were allowed use of most spaces to set up and prepare. The meal was great, our guests had a good time, the winery itself has awesome wine and wonderful decor that no matter where inside we took photos, I wasn’t disappointed that it was indoors instead of outside as we planned. Thanks again to everyone who helped make the day special.Thank you so much to everyone at Hare! We had a wonderful wedding day. The entire team was so helpful and accommodating when we had to change to plan B (indoors due to rainy weather). Leading up to the event, sometimes communication via email wasn’t as quick as it could have been; however, with one wedding planner doing multiple weddings a weekend I totally get it. On the day of, everything was perfect and we were allowed use of most spaces to set up and prepare. The meal was great, our guests had a good time, the winery itself has awesome wine and wonderful decor that no matter where inside we took photos, I wasn’t disappointed that it was indoors instead of outside as we planned. Thanks again to everyone who helped make the day special.The Hare Wine Co.'s reply:
Dear Heather,
Thank you for taking the time to share your experience at The Hare Wine Co.
We're delighted to hear that you had a wonderful wedding day despite the unexpected weather change.
I'm proud of our team for their flexibility and quick adaptation to move everything indoors.
It's reassuring to know that even with the last-minute adjustments, you found our indoor spaces just as beautiful for your photos.
We appreciate your understanding regarding the communication leading up to the event.
We're always striving to improve our services, and your feedback helps us do that.
I'm glad to hear that on the day itself, everything came together perfectly.
It's wonderful to know that you and your guests enjoyed the meal and our wines.
We take great pride in partnering with the Prince of Wales to provide an exceptional culinary experience for our couples.
Thank you again for choosing The Hare Wine Co. for your special day.
We wish you all the best in your new journey together.
Warm regards,
John Hare
Owner, The Hare Wine Co -
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Vicky S. Sent on 17/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue
The Hare Wine Co was an amazing venue for our daughter’s wedding. They are so great to work with. They helped with every detail and together with Vintages, created an amazing wedding! From the minute we stepped into the vineyard with a glass of sparking and the beautiful and intimate ceremony by the vines, then the mingling in the courtyard for cocktails after, We could go on and on. The ambiance and setting was absolutely perfect and the hard work and organizing that went into it did not go unnoticed. The food… omg the food!! Everything tasted amazing and the presentation was gorgeous! we loved every minute of it ❤️ Thank you for all of your help in creating such an awesome wedding! We would 100% recommend the Hare Wine co as a wedding venue!The Hare Wine Co was an amazing venue for our daughter’s wedding. They are so great to work with. They helped with every detail and together with Vintages, created an amazing wedding! From the minute we stepped into the vineyard with a glass of sparking and the beautiful and intimate ceremony by the vines, then the mingling in the courtyard for cocktails after, We could go on and on. The ambiance and setting was absolutely perfect and the hard work and organizing that went into it did not go unnoticed. The food… omg the food!! Everything tasted amazing and the presentation was gorgeous! we loved every minute of it ❤️ Thank you for all of your help in creating such an awesome wedding! We would 100% recommend the Hare Wine co as a wedding venue!-
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The Hare Wine Co.'s reply:
Dear Vicky
Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that your daughter's wedding was such a success and that you enjoyed every aspect of the celebration at The Hare Wine Co.
It was an absolute pleasure working with you and the Vintage Hotel Team to bring your vision to life. From the sparkling wine to the intimate ceremony by the vines, and the delightful mingling in the courtyard, we’re delighted that the ambiance and setting met your expectations.
We’re especially glad that the food and its presentation impressed you. We at The Hare take pride in working closely with our preferred Vintage Hotel Partner, The Prince of Wales - Noble Restaurant Team. They always deliver a culinary experience that we hope made the day even more special.
Your recommendation means a lot to us, and we’re grateful for the opportunity to have been a part of such a meaningful event. If you ever need anything in the future or just want to visit for a glass of wine, we’d love to welcome you back.
Congratulations again, and thank you for choosing The Hare Wine Co!
Warm regards,
John Hare
Owner, The Hare Wine Co. -
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Lindi H. Sent on 09/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most perfect wedding venue
We had the best wedding! Absolutely perfect
The venue is gorgeous and has so many compliments. The grounds were so pretty and love the courtyard! Can’t wait to see all of our pictures.
The food got so many compliments! And the servers were on top of everything!
Couldn’t thank them enough!
Thank you :)We had the best wedding! Absolutely perfect
The venue is gorgeous and has so many compliments. The grounds were so pretty and love the courtyard! Can’t wait to see all of our pictures.
The food got so many compliments! And the servers were on top of everything!
Couldn’t thank them enough!
Thank you :) -
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Lisa S. Sent on 30/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful and friendly venue
Everyone at The Hare was always so friendly and easy to work with. The location was gorgeous enough on its own that we didn't need elaborate decor. The courtyard, lawn, and barrel room were accommodating for both indoors or outdoor possibilities so we didn't have to worry about the weather, but were lucky enough to have a beautiful day. It was perfectly accessible for all our guests of different ages, mobility, and four-leggedness. The staff always gave us warm welcomes, were extremely supportive, and were genuinely excited to celebrate with us. We're so happy we decided to get married here, and are looking forward to visiting again in the years to come!Everyone at The Hare was always so friendly and easy to work with. The location was gorgeous enough on its own that we didn't need elaborate decor. The courtyard, lawn, and barrel room were accommodating for both indoors or outdoor possibilities so we didn't have to worry about the weather, but were lucky enough to have a beautiful day. It was perfectly accessible for all our guests of different ages, mobility, and four-leggedness. The staff always gave us warm welcomes, were extremely supportive, and were genuinely excited to celebrate with us. We're so happy we decided to get married here, and are looking forward to visiting again in the years to come!-
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The Hare Wine Co.'s reply:
Hi Lisa,
Thank you for your very kind words.
Priceless moments with family and friends.
We are so happy you enjoyed your Wedding day at The Hare.
We have a fantastic team as does our partner Vintage Hotels.
We look forward to having you back for a visit.
Wishing you years of happiness and many years of beloved memories.
Cheers,
John Hare
The Hare Wine Co.
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Shadae R. Sent on 07/01/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect Wedding Venue
We absolutely loved getting married at the Hare. We loved that theirs multiple locations at the venue to get married. We had our ceremony by the trees and dinner in the courtyard and it was magical experience. Oh and the wine is pretty good too.
Photos by Samantha ClarkeWe absolutely loved getting married at the Hare. We loved that theirs multiple locations at the venue to get married. We had our ceremony by the trees and dinner in the courtyard and it was magical experience. Oh and the wine is pretty good too.
Photos by Samantha Clarke-
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Qureish K. Sent on 14/07/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Such a joy to work with! Couldn't recommend harder!
Everyone at The Hare, especially Mallory and Alison, were absolutely incredible to work with! We used the venue for both the ceremony and reception for 110 guests.
Our wedding was on July 2nd 2022, and we were communicating with The Hare since Dec 2020, before we booked the venue in early 2021.
As can imagine with so many uncertainties at the time during the pandemic, and as we live in B.C, a lot of correspondence was done via email. Mallory and the team were so incredibly helpful and responsive for all our questions (and we had so many!) leading up to the big day!
When we were able to meet, we did 3 in-person visits of the venue, as well as meet Alison, the venue coordinator the day before our wedding.
The location is truly stunning for an outdoor wedding, and our guests kept saying to us how magical the venue was!
One of the perks of The Hare that we loved, was the ability to use the space to work with several vendors around the NOTL region with different styles. Everyone of those Vendors spoke so highly of The Hare that it made us feel so confident that this was the right choice for us!Everyone at The Hare, especially Mallory and Alison, were absolutely incredible to work with! We used the venue for both the ceremony and reception for 110 guests.
Our wedding was on July 2nd 2022, and we were communicating with The Hare since Dec 2020, before we booked the venue in early 2021.
As can imagine with so many uncertainties at the time during the pandemic, and as we live in B.C, a lot of correspondence was done via email. Mallory and the team were so incredibly helpful and responsive for all our questions (and we had so many!) leading up to the big day!
When we were able to meet, we did 3 in-person visits of the venue, as well as meet Alison, the venue coordinator the day before our wedding.
The location is truly stunning for an outdoor wedding, and our guests kept saying to us how magical the venue was!
One of the perks of The Hare that we loved, was the ability to use the space to work with several vendors around the NOTL region with different styles. Everyone of those Vendors spoke so highly of The Hare that it made us feel so confident that this was the right choice for us! -
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Brittany D. Sent on 06/09/20212.6 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Covid Wedding at The Hare
My husband and I had our wedding at The Hare this past summer. The winery itself is beautiful - we had our reception in the courtyard and with the help of our wedding designer, the space was incredible. Could not have dreamt of something more perfect!
Because of the pandemic, my husband and I had a long engagement. As a result, we worked with three different event coordinators at The Hare. I completely understand that there can be staff turnover when you plan an event so far in advance. That is not under the winery's control. However, there were a lot of holes in communication between the event coordinators, permanent changes made by the venue without our knowledge, and ultimately we had to stand up for ourselves and the contract that my husband and I originally signed. We had a very similar experience to the bride who posted below. We were never offered the $2000 discount when I voiced my concerns. Our wedding designer was the one who told us about the discount because she had other couples that had received it. To say I was unhappy was an understatement. I did not receive an apology for that miscommunication, rather they just applied the $2000 discount on our final balance. We were also told three days before the wedding that the event coordinator we were working with would not be present at the wedding. The individual they assigned/hired to help with the wedding left before our reception started.
Overall the winery is beautiful and the wedding was amazing. I credit most of this to our wedding designer. I hope the experience for couples improves as The Hare has more opportunities to host larger events.My husband and I had our wedding at The Hare this past summer. The winery itself is beautiful - we had our reception in the courtyard and with the help of our wedding designer, the space was incredible. Could not have dreamt of something more perfect!
Because of the pandemic, my husband and I had a long engagement. As a result, we worked with three different event coordinators at The Hare. I completely understand that there can be staff turnover when you plan an event so far in advance. That is not under the winery's control. However, there were a lot of holes in communication between the event coordinators, permanent changes made by the venue without our knowledge, and ultimately we had to stand up for ourselves and the contract that my husband and I originally signed. We had a very similar experience to the bride who posted below. We were never offered the $2000 discount when I voiced my concerns. Our wedding designer was the one who told us about the discount because she had other couples that had received it. To say I was unhappy was an understatement. I did not receive an apology for that miscommunication, rather they just applied the $2000 discount on our final balance. We were also told three days before the wedding that the event coordinator we were working with would not be present at the wedding. The individual they assigned/hired to help with the wedding left before our reception started.
Overall the winery is beautiful and the wedding was amazing. I credit most of this to our wedding designer. I hope the experience for couples improves as The Hare has more opportunities to host larger events. -
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Ariel A. Sent on 27/11/20201 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Started off as a Decent Experience, They Ended up Ruining our Wedding
We booked our wedding at the Hare back in August 2019 for our wedding in June 2021. When we booked our wedding, we were in love with the venue. It is absolutely stunning and unique, which is everything we wanted for our wedding - we wanted something different. Our wedding was supposed to be about 150 guests. We paid $7500 to rent out the entire space and use it however we saw fit. We had full access to the retail space, courtyard, barrel cellar, bridal suite, and all other rooms.
2020 has been a crazy year because of Covid-19. The situation has been changing on a daily basis, and government regulations and restrictions have been constantly changing and making it very difficult for anyone to plan anything, much less a wedding with 150 guests. In October 2020, I decided to reach out to the Hare to find out how they have been dealing with Covid and how they will be dealing with it going forward (as I was doing with all of my vendors to make sure everything was on track, as the wedding was slowly creeping closer and closer). Much to my surprise, I got a response from the venue contact saying that "due to covid" they have decided to change the way that they are doing weddings going forward. How a venue can make a decision for me and my fiance 8 months in advance (and with a signed contract) when the situation is so fluid is beyond me. They decided that they no longer wanted to host weddings indoors at all and would no longer allow us to use the retail space for our reception (where it was supposed to be), they wanted the ceremony in the vineyard (it was supposed to be in the courtyard), and they wanted dancing in the barrel cellar - a completely separate room from where dinner would be held!!! I had a call with the venue coordinator where I explained my stress and frustration about this situation. Planning a wedding is stressful, planning a wedding during covid is more stressful, then they want to add this to the mix? While she sounded to be somewhat sympathetic, she also kept repeating that there was nothing she could do, this was the owner's decision and he isn't budging. I asked to speak with him directly, asked for it to be ASAP (yesterday), and she agreed. I waited TWO WEEKS for a phone call with John Hare. He decided that my wedding and stress was the absolute last item on his list of things to do, despite me sending email after email and leaving multiple voicemails. GREAT customer service. I spoke to John for about 10 minutes. We talked in circles about why this is wrong in so many ways. I tried to explain to him that if the government told me I couldn't do something, I was fine and would be respectful of that last minute decision and scramble. However until then, I wanted my wedding vision to remain as-is and not make any decisions that were extremely premature. He continued to argue and say that he wouldn't budge. When I threatened legal action because we had a contract clearly stating that we were entitled to the entire space, he simply said "I'll call you back" and hung up the phone. After that call, my fiance and I made the decision to postpone our wedding. Because of the disaster that the Hare has created, they offered us $2000 off of the rental fee, which was supposed to compensate for a mandatory tent rental fee for this now outdoor wedding we were being forced by the venue to have, or they would give us our deposit back and we could cancel. With 8 months until our wedding, how either of these options are feasible beats me! We decided to take the money and run, because not only did we have absolutely no interest in getting married at this venue anymore, we were also concerned about the future of this business when customer service for some of the highest paying clients is at the bottom of the list of priorities.
We were nothing but a number to them, and they didn't care about us or our extremely special day that would be costing us 10s of thousands of dollars. They will easily rebook our PRIME wedding date (June 19 2021 - a Saturday) or likely already have.
Don't get married here.We booked our wedding at the Hare back in August 2019 for our wedding in June 2021. When we booked our wedding, we were in love with the venue. It is absolutely stunning and unique, which is everything we wanted for our wedding - we wanted something different. Our wedding was supposed to be about 150 guests. We paid $7500 to rent out the entire space and use it however we saw fit. We had full access to the retail space, courtyard, barrel cellar, bridal suite, and all other rooms.
2020 has been a crazy year because of Covid-19. The situation has been changing on a daily basis, and government regulations and restrictions have been constantly changing and making it very difficult for anyone to plan anything, much less a wedding with 150 guests. In October 2020, I decided to reach out to the Hare to find out how they have been dealing with Covid and how they will be dealing with it going forward (as I was doing with all of my vendors to make sure everything was on track, as the wedding was slowly creeping closer and closer). Much to my surprise, I got a response from the venue contact saying that "due to covid" they have decided to change the way that they are doing weddings going forward. How a venue can make a decision for me and my fiance 8 months in advance (and with a signed contract) when the situation is so fluid is beyond me. They decided that they no longer wanted to host weddings indoors at all and would no longer allow us to use the retail space for our reception (where it was supposed to be), they wanted the ceremony in the vineyard (it was supposed to be in the courtyard), and they wanted dancing in the barrel cellar - a completely separate room from where dinner would be held!!! I had a call with the venue coordinator where I explained my stress and frustration about this situation. Planning a wedding is stressful, planning a wedding during covid is more stressful, then they want to add this to the mix? While she sounded to be somewhat sympathetic, she also kept repeating that there was nothing she could do, this was the owner's decision and he isn't budging. I asked to speak with him directly, asked for it to be ASAP (yesterday), and she agreed. I waited TWO WEEKS for a phone call with John Hare. He decided that my wedding and stress was the absolute last item on his list of things to do, despite me sending email after email and leaving multiple voicemails. GREAT customer service. I spoke to John for about 10 minutes. We talked in circles about why this is wrong in so many ways. I tried to explain to him that if the government told me I couldn't do something, I was fine and would be respectful of that last minute decision and scramble. However until then, I wanted my wedding vision to remain as-is and not make any decisions that were extremely premature. He continued to argue and say that he wouldn't budge. When I threatened legal action because we had a contract clearly stating that we were entitled to the entire space, he simply said "I'll call you back" and hung up the phone. After that call, my fiance and I made the decision to postpone our wedding. Because of the disaster that the Hare has created, they offered us $2000 off of the rental fee, which was supposed to compensate for a mandatory tent rental fee for this now outdoor wedding we were being forced by the venue to have, or they would give us our deposit back and we could cancel. With 8 months until our wedding, how either of these options are feasible beats me! We decided to take the money and run, because not only did we have absolutely no interest in getting married at this venue anymore, we were also concerned about the future of this business when customer service for some of the highest paying clients is at the bottom of the list of priorities.
We were nothing but a number to them, and they didn't care about us or our extremely special day that would be costing us 10s of thousands of dollars. They will easily rebook our PRIME wedding date (June 19 2021 - a Saturday) or likely already have.
Don't get married here.The Hare Wine Co.'s reply:
Hi Ariel,
I appreciate your feedback. We are all working in uncertain times and are trying to make the best decisions to keep our guests, staff, and vendors safe. We are trying to plan for the future so that all of our wedding couples have time to prepare.
We wish you all the best in your wedding planning and are saddened that we will not be able to celebrate with you.
- Laura -
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Deanna Sent on 08/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The perfect venue!
The Hare Wine Co. was such an easy venue to work with! We booked them almost 2 years in advance for our wedding that happened Oct 3, 2020. Through all the uncertainty with COVID 19 they were always super accommodating and understanding! They worked with us tirelessly to provide us with the perfect wedding day while following all of the proper precautions. Alex (event coordinator) is so sweet and easy to work with and the staff is amazing as well! We could not have asked for a more perfect venue with a variety of locations that provide a different atmosphere for our wedding day!! To top it off their wine is to die for!! If you are thinking of booking your wedding at the Hare Wine Co.... DO IT!!! ❤️The Hare Wine Co. was such an easy venue to work with! We booked them almost 2 years in advance for our wedding that happened Oct 3, 2020. Through all the uncertainty with COVID 19 they were always super accommodating and understanding! They worked with us tirelessly to provide us with the perfect wedding day while following all of the proper precautions. Alex (event coordinator) is so sweet and easy to work with and the staff is amazing as well! We could not have asked for a more perfect venue with a variety of locations that provide a different atmosphere for our wedding day!! To top it off their wine is to die for!! If you are thinking of booking your wedding at the Hare Wine Co.... DO IT!!! ❤️The Hare Wine Co.'s reply:
Thank you Deanna for the wonderful review, we always appreciate the feedback. It was so great working with you and Andrew and we loved bringing your wedding day vision to life. Hope you're enjoying married life!! -
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Samantha Sent on 07/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An Absolute Dream
The Hare Wine Co. was truly breathtaking and the staff was incredibly helpful. We live in the United States and only had the opportunity to visit the venue once before our wedding day, but I never once felt concerned. Alex & Laura took care of every detail and answered every question. I would throw a wedding there every single year if I could.The Hare Wine Co. was truly breathtaking and the staff was incredibly helpful. We live in the United States and only had the opportunity to visit the venue once before our wedding day, but I never once felt concerned. Alex & Laura took care of every detail and answered every question. I would throw a wedding there every single year if I could. -
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